Hi! Over the past few months I've had increased latency in a game called League of Legends and was wondering if anyone here had some advice to help sort things out. I don't know if it's Suddenlink's problem or something else, so it'd be great if you all could help me sort it out. I'm going to provide the message I sent the League of Legends technical support to summarize the situation, if you all have any questions feel free to ask because I'll be checking this thread frequently.
A piece of information I didn't put in the message to technical support: I live in the Cross Lanes, WV area.
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I have been playing League since October of 2010, I believe. I live on the east coast and on average I would get about 90ms ping, which was perfectly fine for me to play on. However, around the end of last year, I started to get higher pings. These averaged about 110ms. Over the past months, my average ping has increased to fluctuating between 140ms - 200ms, which is absolutely terrible for me to play on, especially because sometimes these pings will increase to 500ms - 700ms out of nowhere and stay there for a short while. I should note that these increases in ping ONLY occur in League of Legends. I play other online games/do speedtests during my problems and there is nothing out of the ordinary occurring.
I have tried all the default troubleshooting techniques: resetting the router, port forwarding, disabling my firewall, and posting on forums. Nothing has worked out. I'm providing tracerts (to IPs courtesy of this thread: »
na.leagueoflegends.com/b ··· t=250145) and a network analysis I performed due to recommendation from the knowledge base here on technical support. I really hope these help, and if not, I'm willing to try pretty much anything to get this working! I've invested too much time and money in this game to have to stop playing because of a silly latency problem. Thanks, and I hope to hear a response soon!
Tracerts:
Tracing route to 66.151.54.80 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 17 ms 23 ms 11 ms 10.227.0.1
3 50 ms 115 ms 12 ms 173-219-252-2-link.sta.suddenlink.net [173.219.2
52.2]
4 160 ms 16 ms 60 ms 66-76-225-117.tyrd.suddenlink.net [66.76.225.117
]
5 26 ms 22 ms 19 ms 173-219-252-118-link.sta.suddenlink.net [173.219
.252.118]
6 21 ms 12 ms 121 ms cdm-66-76-236-253.athn.suddenlink.net [66.76.236
.253]
7 126 ms 86 ms 88 ms 173-219-252-75-link.sta.suddenlink.net [173.219.
252.75]
8 129 ms 231 ms 60 ms 173-219-252-94-link.sta.suddenlink.net [173.219.
252.94]
9 151 ms 70 ms 372 ms 66-76-232-2.tyrd.suddenlink.net [66.76.232.2]
10 85 ms 67 ms 144 ms 66-76-232-26.tyrd.suddenlink.net [66.76.232.26]
11 204 ms 50 ms 49 ms cdm-66-76-31-129.lfkn.suddenlink.net [66.76.31.1
29]
12 133 ms 120 ms 92 ms 173-219-238-48-link.sta.suddenlink.net [173.219.
238.48]
13 133 ms 98 ms 90 ms 66-76-232-30.tyrd.suddenlink.net [66.76.232.30]
14 87 ms 93 ms 95 ms 66-76-232-26.tyrd.suddenlink.net [66.76.232.26]
15 84 ms 160 ms 88 ms xe-3-3-0.er1.iad10.us.above.net [64.124.200.193]
16 111 ms 86 ms 90 ms xe-0-0-0.er2.iad10.us.above.net [64.125.26.234]
17 104 ms 85 ms 103 ms above-verio.iad10.us.above.net [64.125.13.114]
18 119 ms 82 ms 77 ms ae-6.r20.asbnva02.us.bb.gin.ntt.net [129.250.3.1
09]
19 133 ms 154 ms 143 ms ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
5]
20 149 ms 133 ms 146 ms po-2.r00.lsanca17.us.bb.gin.ntt.net [129.250.5.2
46]
21 157 ms 153 ms 156 ms xe-1-3.r00.lsanca17.us.ce.gin.ntt.net [198.172.9
0.26]
22 152 ms 162 ms 166 ms border1.t4-1-bbnet2.lax007.pnap.net [216.52.255.
105]
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
================================================================================== ========
Tracing route to 74.201.71.148 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 7 ms 13 ms 10.227.0.1
3 44 ms 21 ms 19 ms 173-219-252-2-link.sta.suddenlink.net [173.219.2
52.2]
4 8 ms 27 ms 13 ms 66-76-225-117.tyrd.suddenlink.net [66.76.225.117
]
5 33 ms 7 ms 18 ms 173-219-252-118-link.sta.suddenlink.net [173.219
.252.118]
6 31 ms 14 ms 11 ms 173-219-252-121-link.sta.suddenlink.net [173.219
.252.121]
7 16 ms 46 ms 10 ms 173-219-252-76-link.sta.suddenlink.net [173.219.
252.76]
8 106 ms 85 ms 83 ms cdm-66-76-236-249.athn.suddenlink.net [66.76.236
.249]
9 43 ms 54 ms 41 ms 173-219-252-232-link.sta.suddenlink.net [173.219
.252.232]
10 43 ms 47 ms 41 ms 173-219-252-99-link.sta.suddenlink.net [173.219.
252.99]
11 64 ms 33 ms 39 ms 173-219-252-252-link.sta.suddenlink.net [173.219
.252.252]
12 75 ms 112 ms 99 ms 173-219-238-48-link.sta.suddenlink.net [173.219.
238.48]
13 82 ms 71 ms 88 ms 66-76-232-30.tyrd.suddenlink.net [66.76.232.30]
14 70 ms 73 ms 98 ms 66-76-232-26.tyrd.suddenlink.net [66.76.232.26]
15 80 ms 69 ms 84 ms xe-3-3-0.er1.iad10.us.above.net [64.124.200.193]
16 73 ms 67 ms 84 ms xe-0-0-0.er2.iad10.us.above.net [64.125.26.234]
17 78 ms 78 ms 77 ms above-ntt-2.iad10.us.above.net [64.125.14.86]
18 65 ms 90 ms 70 ms ae-6.r20.asbnva02.us.bb.gin.ntt.net [129.250.3.1
09]
19 120 ms 134 ms 120 ms ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
5]
20 120 ms 121 ms 120 ms po-2.r00.lsanca17.us.bb.gin.ntt.net [129.250.5.2
46]
21 149 ms 138 ms 138 ms xe-1-3.r00.lsanca17.us.ce.gin.ntt.net [198.172.9
0.26]
22 151 ms 141 ms 136 ms border1.po2-2g-bbnet2.ext1.lax.pnap.net [216.52.
255.86]
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
================================================================================== ========
Tracing route to 207-223-254-82.contegix.com [207.223.254.82]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 21 ms 23 ms 15 ms 10.227.0.1
3 9 ms 8 ms 9 ms 173-219-252-4-link.sta.suddenlink.net [173.219.2
52.4]
4 8 ms 11 ms 7 ms 66-76-225-117.tyrd.suddenlink.net [66.76.225.117
]
5 12 ms 16 ms 19 ms 173-219-252-120-link.sta.suddenlink.net [173.219
.252.120]
6 24 ms 17 ms 10 ms 173-219-252-119-link.sta.suddenlink.net [173.219
.252.119]
7 18 ms 8 ms 7 ms 173-219-252-76-link.sta.suddenlink.net [173.219.
252.76]
8 66 ms 81 ms 59 ms cdm-66-76-236-249.athn.suddenlink.net [66.76.236
.249]
9 42 ms 40 ms 44 ms 173-219-252-208-link.sta.suddenlink.net [173.219
.252.208]
10 49 ms 27 ms 31 ms 173-219-252-101-link.sta.suddenlink.net [173.219
.252.101]
11 26 ms 25 ms 25 ms 173-219-252-252-link.sta.suddenlink.net [173.219
.252.252]
12 24 ms 35 ms 23 ms xe-4-2-0.edge1.Washington1.Level3.net [4.79.20.5
7]
13 27 ms 36 ms 26 ms vlan90.csw4.Washington1.Level3.net [4.69.149.254
]
14 83 ms 55 ms 87 ms ae-92-92.ebr2.Washington1.Level3.net [4.69.134.1
57]
15 42 ms 44 ms 50 ms ae-5-5.ebr2.Washington12.Level3.net [4.69.143.22
2]
16 33 ms 49 ms 38 ms ae-6-6.ebr2.Chicago2.Level3.net [4.69.148.146]
17 36 ms 49 ms 49 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193]
18 186 ms 223 ms 226 ms ae-4-4.car2.StLouis1.Level3.net [4.69.132.189]
19 53 ms 42 ms 49 ms ae-11-11.car1.StLouis1.Level3.net [4.69.132.185]
20 42 ms 47 ms 40 ms WICHITA-PUB.car1.StLouis1.Level3.net [4.53.160.1
86]
21 45 ms 41 ms 37 ms b1-e21.c1-f00.stl1.rackmy.com [63.246.15.2]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
================================================================================== ========
Network Analysis: »
n1.netalyzr.icsi.berkele ··· 220-851b