5% packet loss with Shaw suddenly.... has made games unplayable, amongst other problems. Not sure why I'm suddenly getting this - I've been getting random hard spikes over the last month, now it's more constant than random.
I'm getting the same problem. Horribly inconsistent, with bad packet loss in the last 2 or 3 days. My download speeds used to be a solid 5.5mb/sec and now it's jumping all over the place. Traceroutes are having timeouts, lots of packet loss. . WTF!! I think this has something to do with Shaw's new "upgraded" exo network. Worst service ever.