It been a month already and i'm still waiting for a technician to come and install the internet. Whatever you do don't get Velcome once you call their tech support they cant help you and all they can do is email roger and it takes 24 hours for a reply.
I had call Velcom 3 weeks earlier to book a date for technician. 3 weeks later Velcom had the wrong router information therefore the technician couldn't come and thus 1 week was delayed. the following week i am still waiting and their was another error. Velcom gave the wrong address to Roger and therefore the technician couldn't do anything. Now i am still waiting for Internet.
Whatever you do don't go with VELCOM OR YOU WILL REGRET IT!