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rodjames
Premium
join:2010-06-19
Gloucester, ON
reply to Davesnothere

Re: Who has their Modem Return Box ?

And it's here! Just got a notice from Canada Post that they dropped it off just now. I hope no one steals it from my doorstep!



dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..

What's the deal on that anyway? If Cogeco sends the box, and pays for the postage, and you take the box with your modem in it to Canada Post and post it, is that it? It's now considered returned? If it goes missing, is it on Cogeco? On Canada Post?

Im curious.

Mine (and the static IP doohickey) was picked up. I would have to settle for video of that whole transaction and the license plate of the vehicle as proof.

But what if that box goes missing? Then what?

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

2 edits

said by dillyhammer:

What's the deal on that anyway? ....

 
I will be testing that very hypothesis likely next Monday at our local P.O.

I posted somewhere recently about what happened to me once before when B$ELL said that I owed them a modem, but I forget just where.

I got them to back down though.

Will post link if I can find my post.

EDIT : HERE it is : »Re: Cogeco cancelled, incompetence continues

And I was responding to YOU that day too.

Actually that WHOLE THREAD is interesting, given the topic of the current one, so : »Cogeco cancelled, incompetence continues


rodjames
Premium
join:2010-06-19
Gloucester, ON
Reviews:
·TekSavvy DSL
·loclhost.ca
reply to dillyhammer

They send you a Canada Post expresspost label in the box. Once you send it, they get a notice from Canada Post that the item was shipped. If it's all there, no matter the condition, you should be absolved from any responsibility. That's why they're using expresspost, it's insured.



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

said by rodjames:

....That's why they're using expresspost, it's insured.

 
As was B$ELL, so B$ELL had even less reason to hassle me that time than I stated in my linked post above.


rodjames
Premium
join:2010-06-19
Gloucester, ON
reply to dillyhammer

Just a note, the box was delivered signature, which I got to verify the signature online. So if it was not delivered properly, not my fault. I didn't even tape the box up.



kim
That Chick
Premium,Mod
join:2001-03-25
ON
kudos:8

If it shows up as an empty box who do you think they'll come after?
--
Fluent in 3 languages: English, Sarcasm and Sexual Innuendo.



rodjames
Premium
join:2010-06-19
Gloucester, ON

Not my problem. They should've provided tape.



kim
That Chick
Premium,Mod
join:2001-03-25
ON
kudos:8
Reviews:
·Cogeco Cable

That's not how shipping works and just because you're angry doesn't make the rules any different for you than any other RMA

If it arrives empty or damaged to their door you can be held responsible. All companies work this way not just Cogeco.
--
Fluent in 3 languages: English, Sarcasm and Sexual Innuendo.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

said by kim:

All companies work this way not just Cogeco.

Rogers and Bell provide tape with their return boxes.

*shrug*


rodjames
Premium
join:2010-06-19
Gloucester, ON

I don't really care anyways, they can bill me for it. I'll never pay.



SDhappynow

@start.ca

I have a modem return box coming my way from Cogeco. I am now on Start.ca and am much happier.