said by yyzlhr :I'm assuming he's referring to customers with bad credit, and I'd have to agree with his statement on that, although it's a bad PR move.
What Audet has done here is blame the loss of 9000 customers in one quarter on the customers - during a quarterly report conference call with financial analysts no less.
Tightening credit consitions has
nothing to do with losing 9000 customers in 1 quarter, and
nothing to do with preventing promo-hopping or otherwise competing for customers.
There are 4 possibilities.
1) He is incredibly dim-witted and should NOT be the CEO of Cogeco.
2) He is horribly dishonest and should NOT be the CEO of Cogeco.
3) He is old, tired, bitter, and should NOT be the CEO of Cogeco.
4) He is incredibly dim-witted, horribly dishonest, old, tired, bitter, and should NOT be the CEO of Cogeco.
I know how I'm voting.
Mike