Shell shocked by TSI West price increases and no 300GB plan

Author	All Replies
bbbc join:2001-10-02 NorthAmerica kudos:2	Shell shocked by TSI West price increases and no 300GB plan Are you shell shocked by TSI West price increases and no 300GB plan (unlike the East)? I wrote Marc and R0CKY a simple email (non-rant) saying I wasn't enthused after having a new cable install ten days earlier. I didn't hear anything from either guy. I probably would have opted for DSL if I knew speed matching was going to be launched right after Gabe's YVR visit. Hard to stomach around $200 in install fees and payment in advance to switch to DSL. I don't see how TekSavvy can compete when you can probably score 25Mb DSL with 500GB from Telus for $49. The package is advertised at $54 standalone price (naked / dry loop), but you can easily get Telus CSR reps to give you the bundled price of $5 less. On a side note, Martin was pretty gracious to me, so I don't want to throw everyone at TSI under the bus.
	to forum · permalink · 2012-05-03 15:06:26 ·
Anon	I guess I can't complain too much about the updates as the cable package I have (previously Elite Pro, now Extreme Unlimited) went down in price, but yeah I was pretty shocked at the overall price increase + lowering of caps. We've been pretty sheltered out west, and I guess it's been a longtime coming after what transpired back out east - I'm mostly disappointed by the lack of higher cable speeds.
	to forum · permalink · 2012-05-03 15:25:28 ·
decx Premium join:2002-06-07 Vancouver, BC	Well prices did increase in the east, but for the capped plans only by a few dollars (and decreased in some cases) and the 300GB cap stayed the same. In the west the plans given that were capped at 300GB were gone, the effective increase is much more as users who need moderately more (amount depends on the connection type) will need to swallow an even bigger increase and take the unlimited plan.
	to forum · permalink · 2012-05-03 15:37:49 ·
bbbc join:2001-10-02 NorthAmerica kudos:2	said by spectrumnew : We've been pretty sheltered out west, and I guess it's been a longtime coming after what transpired back out east - I'm mostly disappointed by the lack of higher cable speeds. Sheltered, I don't know about that. The AB & BC markets weren't getting the upgrades like the East. YVR was the only market with cable. No soup for you, Calgary, Edmonton, or Victoria. My beef is TSI's hardline stance on fees, tough shit, it's prepaid. I know they get charged by the incumbents, but I also know that speed matching was being hashed out (by upper TSI management) long before my recent install. You are one of the few saying they are getting a price decrease, other IRCers are pondering what they should do because of the significant increases and abolishment of the 300GB tiers.
	to forum · permalink · 2012-05-03 15:43:58 ·
Trev IP Telephony Addict Premium join:2009-06-29 Victoria, BC kudos:4	With TSI's dry loop and install fees added on, their service cost is a massive premium over Telus. The only reason to go with TSI is if you need to avoid Telus' port filtering or a static IP. Otherwise, it's more economical to deal with Telus who can also resolve issues much faster than TSI can. It's the sad truth. -- Wondering what I do? Find out at »www.digitalcon.ca
	to forum · permalink · 2012-05-03 15:46:53 ·

mactalla join:2008-02-19 kudos:1	said by Trev: With TSI's dry loop and install fees added on, their service cost is a massive premium over Telus. The only reason to go with TSI is if you need to avoid Telus' port filtering or a static IP. Otherwise, it's more economical to deal with Telus who can also resolve issues much faster than TSI can. It's the sad truth. I have to agree with this. I've been w/ TSI since shortly after they came out West (DSL) and it's becoming difficult to justify staying
	to forum · permalink · 2012-05-03 15:51:18 ·
Guspaz Guspaz Premium,MVM join:2001-11-05 Montreal, QC kudos:20	TSI's 25 meg unlimited cable out west is $49.95 with no dry loop fee... The closest thing we have in Quebec costs $70... WTF are you complaining about? TSI's western prices are bloody amazing compared to Quebec pricing. -- Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org
	to forum · permalink · 2012-05-03 15:59:40 ·
decx Premium join:2002-06-07 Vancouver, BC	reply to Trev said by Trev: The only reason to go with TSI is if you need to avoid Telus' port filtering or a static IP. Definitely an issue for users planning on running a server (not to mention the TOS). Btw does anyone know what ports Telus is currently blocking? Other than that the 500GB DSL25 from Telus is very competitive. Frankly for any of TSI plans at the moment the activation fees and for DSL the the dry-loop and dry-loop install fees are the real killer (I know they are charged to TSI by the incumbents...) as none of those fees are charged to the customer when to use Shaw or Telus. The activation fees is about 1.5-2x the monthly fee and the dry loop can be as much as $20 depending on where you live (not to mention the additional dry loop install fee). In Ontario those fees are easier to swallow as both Rogers and Bell's regular monthly fees are significantly higher with lower usage caps than TSI. But in the West, Telus and Shaw (especially Telus atm) are especially different. With some plans the prices between the incumbent and TSI is only a few dollars apart. When you start tacking on additional fees it becomes rather hard for those trying to stay with TSI.
	to forum · permalink · 2012-05-03 15:59:57 ·
decx Premium join:2002-06-07 Vancouver, BC	reply to Guspaz said by Guspaz: TSI's 25 meg unlimited cable out west is $49.95 with no dry loop fee... The closest thing we have in Quebec costs $70... WTF are you complaining about? TSI's western prices are bloody amazing compared to Quebec pricing. The difference is Bell. You need to keep in mind TSI is not competing with Bell here. Telus' VDSL25 plan can be had for $50 with 500GB usage. That is very competitive.
	to forum · permalink · 2012-05-03 16:02:35 ·
decx Premium join:2002-06-07 Vancouver, BC	reply to Guspaz said by Guspaz: TSI's 25 meg unlimited cable out west is $49.95 with no dry loop fee... The closest thing we have in Quebec costs $70... WTF are you complaining about? TSI's western prices are bloody amazing compared to Quebec pricing. The difference is Bell. You need to keep in mind TSI is not competing with Bell here. Telus' VDSL25 plan can be had for $50 with 500GB usage. That is very competitive. Plus in Vancouver downtown areas where Novus and Shaw are both competing customers have access to cable in the 15-25Meg range for about $30/month. The ISP market in Vancouver and the west in general is much different from the Rogers/Bell dominated market in the east.
	to forum · permalink · 2012-05-03 16:05:31 ·
Guspaz Guspaz Premium,MVM join:2001-11-05 Montreal, QC kudos:20	reply to bbbc TekSavvy has a very competitive offer... Telus 25/2 VDSL2 with 500GB cap: $54 TekSavvy 25/2.5 cable unlimited: $50 TekSavvy has a better offering there even with a $50 price from Telus... -- Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org
	to forum · permalink · 2012-05-03 16:08:05 ·
decx Premium join:2002-06-07 Vancouver, BC	said by Guspaz: TekSavvy has a very competitive offer... Telus 25/2 VDSL2 with 500GB cap: $54 TekSavvy 25/2.5 cable unlimited: $50 TekSavvy has a better offering there even with a $50 price from Telus... Actually no. The only difference is the cap. The $54 is the non bundled price which if you had POTS or anything else Telus doesn't apply. If you are going to use the unbundled price for Telus you'll need to tack on the dry-loop price and dry-loop installation fee for the line as well. As for the upload speed. I'm not sure what's going on there. But my guess is that it's the same and Telus is advertising usable bandwidth while TSI is the sync rate. The reason for this is that TSI has been advertising 1Mb upload on regular ADSL out west for a while and it actually a ~950Kbps sync rate with an usable rate of about 800Kbps. I don't think Telus would setup a special profile of 500Kbps difference just for independents.
	to forum · permalink · 2012-05-03 16:14:04 ·
bbbc join:2001-10-02 NorthAmerica kudos:2	reply to bbbc said by Trev : With TSI's dry loop and install fees added on, their service cost is a massive premium over Telus. TELUS $49 DSL 25Mb with 500GB (Dry Loop / Naked) $0 BAND RATE $0 MODEM $0 ACTIVATION $0 DRY LOOP ACTIVATION $5.88 HST $54.88 TOTAL - TELUS FIRST MONTH TSI WEST DSL $54.99 High Speed DSL 25 Unlimited $6.90 BAND RATE (CHEAPEST USED FOR COMPARISON, PROBABLY MORE FOR MOST) $85.00 MODEM (GUESSTIMATING PRICE WITH SHIPPING SINCE OUT OF STOCK) $55.00 ACTIVATION (INCLUDED $20 OFF FOR BUYING TSI MODEM) $39.99 DRY LOOP ACTIVATION $29.03 HST $270.91 TOTAL - TSI WEST FIRST MONTH People may counter that Telus' published rate is $54 for the plan quoted above, but I've negotiated for others several times the $5 discount, even if it's not bundled. Yeah, static IPs and ports seem to be the only compelling reason to use TSI. I was on TekSavvy Pro (25Mb & 300GB) for $36.95. TSI is moving people on this tier to TekSavvy Extreme Cable 25 Unlimited for $49.95. The other problem for current TSI YVR cablers is they have to spend $109 to go to a DOCSIS 3.0 modem, so they can avoid the neighborhood congestion that they've (end-users) been dealing with for the past year. Any way you do it, you're boned.
	to forum · permalink · 2012-05-03 16:15:01 ·
bbbc join:2001-10-02 NorthAmerica kudos:2	reply to Guspaz said by Guspaz : TekSavvy has a better offering there even with a $50 price from Telus... If you like networks going down, then sure, go with Shaw. Shaw's taken a dump in both provinces a couple of times this year.
	to forum · permalink · 2012-05-03 16:16:35 ·
Trev IP Telephony Addict Premium join:2009-06-29 Victoria, BC kudos:4	reply to Guspaz said by Guspaz: Telus 25/2 VDSL2 with 500GB cap: $54 TekSavvy 25/2.5 cable unlimited: $50 Except cable is not available in all of AB/BC like DSL is. Cable is Vancouver only. -- Wondering what I do? Find out at »www.digitalcon.ca
	to forum · permalink · 2012-05-03 16:17:09 ·
Chuckcar_t join:2012-05-03	reply to Guspaz But the problem is Telus have never enforced their caps. This is partly due to losing all their subscribers to Shaw who's internet is infinitely faster and will continue to get faster as Telus stagnates.
	to forum · permalink · 2012-05-03 16:17:40 ·
bbbc join:2001-10-02 NorthAmerica kudos:2	reply to Trev said by Trev : Except cable is not available in all of AB/BC like DSL is. Cable is Vancouver only. It is now, at least in all of Shaw's AB and BC markets. Here's the email that was sent. "TekSavvy is happy to announce that we are introducing new cable Internet packages to British Columbia and Alberta. As a TekSavvy customer, you are receiving this notice first. Generally our offerings have improved significantly, with very competitive pricing and bandwidth options." That bold part is a line of marketing sh*t.
	to forum · permalink · 2012-05-03 16:20:18 ·
Trev IP Telephony Addict Premium join:2009-06-29 Victoria, BC kudos:4	reply to decx said by decx: Definitely an issue for users planning on running a server (not to mention the TOS). Btw does anyone know what ports Telus is currently blocking? Other than that the 500GB DSL25 from Telus is very competitive. They block at least 25, 80, and 443. Not sure what else as I haven't extensively tested this yet. -- Wondering what I do? Find out at »www.digitalcon.ca
	to forum · permalink · 2012-05-03 16:20:37 ·
decx Premium join:2002-06-07 Vancouver, BC	reply to bbbc said by bbbc: $6.90 BAND RATE (CHEAPEST USED FOR COMPARISON, PROBABLY MORE FOR MOST) $85.00 MODEM (GUESSTIMATING PRICE WITH SHIPPING SINCE OUT OF STOCK) Regarding the band rate, in Toronto, most of the address I checked was on rate b so the lowest band rate might not be available to many. As for the modem. $85 that would be overly optimistic. Given that TSI is selling the ST585 for $130 I would estimate the VSG1432 to be around the $200 area.
	to forum · permalink · 2012-05-03 16:23:09 ·
Trev IP Telephony Addict Premium join:2009-06-29 Victoria, BC kudos:4	reply to bbbc said by bbbc: said by Trev : Except cable is not available in all of AB/BC like DSL is. Cable is Vancouver only. It is now, at least in all of Shaw's AB and BC markets. Here's the email that was sent. "TekSavvy is happy to announce that we are introducing new cable Internet packages to British Columbia and Alberta. As a TekSavvy customer, you are receiving this notice first. Generally our offerings have improved significantly, with very competitive pricing and bandwidth options." That bold part is a line of marketing sh*t. Interesting. They didn't bother sending us that email, and we're a TSI agent (or at least want(ed?) really bad to be, they've mucked up 100% of the orders we've tried to place with them). Sadly, it does seem that the pricing is not really all that competitive :/ -- Wondering what I do? Find out at »www.digitalcon.ca
	to forum · permalink · 2012-05-03 16:26:35 ·

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