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| reply to The Q
Re: New Guides for SA/Cisco Areas (Info from Ted Hodgins Blog) I doubt that's the real reason. | |
| reply to The Q
Just sounds like blaming the weather for the lack of progress, there has been plenty of time since the beginning of February to roll out a software update between storms. Comcast just keeps "loaning out" their people for out of state projects instead of completing their tasks at home. What they could do is pool resources together from unaffected areas like the West coast or areas already upgraded, that way projects actually get completed. | |
 telcodad
join:2011-09-16
Lincroft, NJ
kudos:1 | reply to telcodad
FYI - The latest status for the S26 update deployment:
From: »forums.comcast.com/t5/XfinityTV-···5#M70290
From ComcastTeds
3-22-2013 2:11 PM
... We had initially anticipated that all impacted locations would be complete by the end of March 2013. We are now at 44% complete. We obviously aren’t going to make the end of March timeline for all locations as I initially communicated and for that I apologize.
As mentioned earlier in this thread, we knew and communicated that a few locations were moving into April. That will now be the case for the majority of the remainder of our locations.
As areas get confirmed, we will certainly list them here.
For NJ, we have Monmouth and Ocean Counties currently scheduled for April 9. The remainder of NJ - Cherry Hill and vicinity - are currently scheduled for April 16.
Those are not confirmed dates but scheduled dates. As we get closer to those dates, we will evaluate the current situation in each area (as we always do) and get alignment with our local teams on the best timing for our customers (and the business) before moving ahead.
Thanks again for your continued patience and understanding. We will get these updates out to the remainder of our locations as quickly as reasonably possible. | | |
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| Seems to be due to them not wanting to screw up the nationwide watchaton »corporate.comcast.com/comcast-vo···all-free | |
| reply to RKB_t
Hi, any outlook for when we will get the guide update in west Boca Raton, FL.? My zipcode is 33498.
Thanks, | |
telcodad
join:2011-09-16
Lincroft, NJ
kudos:1 | said by Com_castaway :Hi, any outlook for when we will get the guide update in west Boca Raton, FL.? My zipcode is 33498.
Thanks,
Your question has just been answered in the Comcast Help and Support Forum: From: » forums.comcast.com/t5/XfinityTV-···3#M71567From ComcastTeds
4-4-2013 8:38 AM
--------------------------------------------------------------------------------
Com_castaway wrote:
Hello Ted,
Do you have any outlook as to when western Boca Raton, FL will get the update? I am in zipcode 33498. Thanks for the information.
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We expect your area of FL to be complete in the next 45 days. Thanks for your patience. | |
| I'm on A28 and I would love to have anything else. I hate going from Netflix, Amazon, Hulu, Redbox, Vudu on my TV Samsung apps and then I go back to my cable box and it's like ARRRRRRRRG! Crappy show names with no real movie or show info. The GUI looks like a 90's era Nokia phone OS and the speed is atrocious! Navigating OnDemand is impossible without an MCSE! LOL! Comcast is a joke and far behind just about everyone. Hell HTC just released HTC Watch which has a better GUI!
I would love info on when other boxes such as the DCX models and such will get On-Screen Guide 2.0/3.0/X1/X2?! When? Where? How?
5TH
--
"The relationship between what we see and what we know is never settled..." | |
telcodad
join:2011-09-16
Lincroft, NJ
kudos:1 | reply to telcodad
Here's the latest info on the S26 update deployment for Monmouth and Ocean counties in NJ:
From: »forums.comcast.com/t5/XfinityTV-···9#M71694
From ComcastTeds
4-5-2013 11:59 AM
SCHEDULE UPDATE
Customers in the areas listed below are currently scheduled to get the referenced on-screen guide updates and new features next week.
NEW JERSEY
Allenhurst, Atlantic Highlands, Barnegat, Bay Head, Beachwood, Berkeley, Brick, Brick Township, Bricktown, Cedar Bonnet Island, Clearbrook, Concordia, Cranbury, Crestwood, Deal, Dover, Dover Township, Eagleswood, East Brunswick, East Windsor, Eatontown, Fair Haven, Fort Monmouth, Freehold, Greenbriar, Harvey Cedars, Hazlet, Helmetta, Highlands, Hightstown, Holmdel, Island Heights, Jamesburg, Lacey Township, Lakehurst, Little Egg Harbor, Little Silver, Loch Arbour, Long Beach Township, Long Branch, Manchester, Mantoloking, Middletown, Monmouth Beach. Monroe, Ocean Gate, Ocean Township, Oceanport, Pine Beach, Pine Hurst Estates, Plainsboro, Point Pleasant, Point Pleasant Beach, Red Bank, Roosevelt, Rossmore, Rumson, Sea Bright, Ship Bottom, Shrewsbury Borough, South Brunswick, South Toms River, Spotswood, Stafford Township, Surf City, Tinton Falls, Toms River, Tuckerton, Twin Rivers, West Long Branch, West Windsor, Whiting.
Details on the new features available are detailed in the initial post in this thread. Additional information can be found at »www.xfinity.com/meetyourguide
Additional locations will be announced as they are confirmed. All locations are expected to be completed in early 2013. Thanks for your patience. | |
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