|reply to RKB_t |
Re: New Guides for SA/Cisco Areas (Info from Ted Hodgins Blog)
The following posts are from Comcast's Ted Hodgins, Sr. Director, Video Product Development - Navigation, in Media & Entertainment, "New Guide for Scientific Atlanta Cable Boxes" blog.
Two additional issues to be resolved in the S26 guide scheduled for release this Summer. This was a follow up post.
Will the following two issues be resolved in the S26 guide?
1) The Not Authorized messages that are displayed even though the channel is authorized (You mentioned that firmware changes were required to completely fix this).
2) Pass Through using an HDMI cable.
Russ replied to comment from Ted Hodgins | April 21, 2012 1:19 AM
@Russ, apologies for the delay in responding.
We have seen significantly reduced instances of the unintended Not Authorized screen as part of the software patch that was distributed to all of our SA-Cisco locations.
We have also worked with Cisco to make necessary firmware changes in the upcoming guide release. These changes have been shown to eliminate the unintended Not Authorized occurrences that have been observed.
The firmware update included in this upcoming release also has the HDMI cables working very well with the HD Pass-Through feature.
Ted Hodgins replied to comment from Russ | May 3, 2012 4:49 PM
·Verizon Online DSL
According to marketing and ted weirton,wv won't see any guide updates this year which stinks as I was looking forward to guide 2.0 but maybe eventually I will get the interactive features like sports,etc being tested in florida.
I guess slowing deployment of guide 2.0 and the x1 box will allow better testing so there aren't as many bugs when it does launch but I would enjoy being a beta tester.