The Site > Old Forums > AT&T Southeast > [Line Problem] Cancelling AT&T Voice & DSL services

[Line Problem] Cancelling AT&T Voice & DSL services

Comcast/Xfinity will be the party that needs to port your number. Any attempt on your part to intercede directly with AT&T may actually impede the porting process. The most important thing you need to do is to not cancel your voice service with AT&T until after the number is fully ported (although you should be able to cancel the AT&T DSL service once your Comcast/Xfinity HSI is active).

My experience with porting AT&T numbers to another carrier is that AT&T will frequently drag their feet and attempt to thwart the port, but if the new carrier is persistent (and large enough not to be intimidated by AT&T) it will eventually happen.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Thanks for the heads-up; I was going to call AT&T tomorrow but will hold back and call Comcast to make sure they do due dilligence in getting the number ported.

reply to terencepjf
AT & T's service is horrible to say the least !

reply to terencepjf
Don't say anything to AT&T until after Comcast has ported your number.

Be prepared to be hounded with repeated "Come on Back" offers from AT&T that can't be stopped. They keep sending junk in the mail without trying to research why they've lost another customer.

That might be so but, almost weekly I get AT&T's crap in the mail offering me $100-$200 off if I'll come back. The crappy service these folk's gave left an indelible memory, don't believe I'd trust them again.

reply to terencepjf
Just switch to Cable Internet boss. It's much faster than dsl and it does not rely on phone lines.

reply to terencepjf
ATT, Comcast, BofA, etc .. they are all not any better. Big companies and greed and customer service always suck.

I am thinking of wireless 4G LTE for my internet soon.

Just get rid of your home phone and port it to your cell.

I have cellphone n my minutes never go over. Use google to call out. Its free.

reply to NetFixer
Somehow I seriously doubt VIDEO over the LTE network would ever be an option. Their LTE cells would have to be insanely small to support that much traffic.

Is copper technology dead?

But Comcast is using copper too.

Laying fiber optic is cheaper?

I know the day of wireless high speed interent is here.

My friend did his speedtest on his LTE phone and it is doing 20 mbps down and 20 mbps up.

Yes it is. "copper" in this sense means the century old PSTN over copper pairs. (what we use today is only a few decades old.)

Comcast is not entirely copper. In fact, it's mostly not copper. Hybrid Fibre Coax (HFC) is mostly fiber optic. And what copper wiring is there isn't open to the air and shoved in trunks with hundreds of other pairs. They can use a much wider range of frequency, and most importantly, they can use substantially high power. The limit here is how much spectrum anyone is willing to devote to data services (vs. video.)

In the long term, yes, fiber optic deployment is the best future-poof investment. However, that doesn't mean it is currently a cheap option -- in fact, it isn't. (originally twisted pair wasn't cheap either. it's not exactly cheap today, for that matter, but that crap is already strung all over the place.)

The age of wireless internet is just getting started. Current gen technology and deployment methods are totally unsuited for large scale usage. I would say it's at the same place cable was at the dawn of the cable modem; only thing is, people were transitioning from *dialup* (50k max) to "broadband" (3M) in an era where there was little need for data/speed. Modern trends are much higher bandwidth than then. Trying to push todays traffic into the capacity and cell size common to wireless networks would simply be a disaster. Just look at ATT's 3G network at the dawn of the iPhone -- their 3G network is still heavily crowded. Or talk to Clear about their issues (backhaul bandwidth, cell sizes, number of users per cell, the amount of traffic users consume...) [Clear uses/used WiMax, has few customers (compared to landline ISPs), and it very much sucks everywhere, most of the time... even if you *can* get a decent signal.]