said by wth:said by Anonymous88:However these days most people use cell phones...
I was already to drop Century link, since we have 2 cellphones, and a basic line was costing $29/month with no long distance and no caller ID or anything. Then Mediacom sent me a postcard for a 24 month phone service deal for $9.95/month and $9.95 install, since I already had HSI & Family cable. I switched, and there was no problem porting my number into Mediacom.
i had phone service with mediacom for about ~3 years, i got tired of it going out so often and always needing a "tech out" even if the problem was on their lines (social anxiety disorder, i HATE having to deal with people if their is actually no NEED to) was also tired of the "up to" b.s. for the internet speed. i had finally reached the breaking point thanks to budget issues.
so, since they usually pull the "you should have a cell phone" line when you point out their service goes out when the power does. i called them up, and very nicely asked if they could match the $9.95/mo fee my cell provider would charge me for another line. i was told no, retention also told me no.
i head over to my cell phone providers site, pick out a phone, initiate the port process (after giving mediacom their 7 day notice of course) 2 days later my phones an extra line on my cell phone plan for $9.95/mo INCLUDING voice mail (something mediacom started charging ~$5/mo for shortly after i got their service to begin with)
what really ticks me off, not even a full month after the port out, i get an ad in the mail begging me to come back for, yup $9.95/mo for 24 months. and about 2 weeks ago some guy knocks on my door selling phone service (was rather pushy actually, even AFTER i explained to him why i ported out) then a few days after that i start getting sales calls from mediacom for their phone service offering, yeah, $9.95/mo for 24 months.
sorry mediacom, but when it comes to phone service, i dont play the back and forth game. you want me back, you pay the $300.00 ETF for my cell phone contract, and you give me the phone service for $1/mo for the first 24 months (i KNOW you can do it, you used to have that promo) then not a penny more than $9.95 a month after that for life. that is the ONLY way youl get me back. and if you keep bugging me with freaking phone calls, mailers, and people knocking on my door, youl lose a TV/internet customer as well.
i mean really, why would i switch back for any thing less than that? with phone service that goes out when the power does, that goes out when the cable goes out because it needs a signal adjustment (happens almost like clock work every year when the weather changes) then the fact that when you pull maintenance and the modems get shut down, half the time the phone didnt come back right, and you had to power cycle the modem other wise calls just didnt connect.
as has been said a few times before, there phone is considered "entertainment purposes only" (i believe but am not sure thats why they dont partisipate in the lifeline program for low income people, i mean, why else would they turn down free money unless they just couldn't meet the requirements of reliable phone service.) so why pay close to "pots" price for entertainment? magic jack = entertainment. look what that goes for and compare it to mediacom.
ok, this came out longer than i planned on, sorry about that