said by decx:Can't believe how Telus does not recognize that many users (especially those on a higher end plan) have a need to use a self configured router rather than Telus' locked down version.
I'll give you two reasons for TELUS' method of thinking regarding their choice of hardware:
1. It takes less time for a TSR to reboot and reset a gateway rather than having to deal with hundreds of brand name routers. It saves time and money on the support calls.
2. Advanced users don't make up for the majority of subscribers on any home based broadband service. Most are ordinary Jane and John Doe's that don't know a single technical abbreviation.
I'm not defending an ISP's position on the matter, as I would love to have my own modem. Luckily Shaw supports a bridged/non-bridged configuration on their gateways, even though I do hate them with a passion.