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JohnInSJ
Premium
join:2003-09-22
San Jose, CA
Reviews:
·PHONE POWER
·Comcast

reply to DarkLogix

Re: [Business] ARP Packets from Comcast are Flooding My LOCAL Ne

said by DarkLogix:

well now I'm trying to troubleshoot my ASP page (btw I'm not a programer)

and it involves some array manipulation
if you're a programer feel free to help I made a thread in the webmasters forum

I wish I know what has changed with the formatting of the html page I'm pulling the data from

Can you link to the thread or PM it to me, I can't find/not subscribed to that forum...
--
My place : »www.schettino.us


DarkLogix
Texan and Proud
Premium
join:2008-10-23
Baytown, TX
kudos:3

»Need help updating an ASP page to work again

wow just noticed a typo in the thread title
I think its an issue with the split function that splits the 4 numbers into differant parts of an array so that the numbers can be easily displays by my display function



JohnInSJ
Premium
join:2003-09-22
San Jose, CA
Reviews:
·PHONE POWER
·Comcast

said by DarkLogix:

http://www.dslreports.com/forum/r27138597-Need-help-updating-an-APS-page-to-work-again

wow just noticed a typo in the thread title
I think its an issue with the split function that splits the 4 numbers into differant parts of an array so that the numbers can be easily displays by my display function

Yep I posted the fix...

The new firmware has an extra | at the end of the data sets (no idea why) which you need to lop off to avoid an invalid double. See your other thread.
--
My place : »www.schettino.us


DarkLogix
Texan and Proud
Premium
join:2008-10-23
Baytown, TX
kudos:3

Thanks that worked



DarkLogix
Texan and Proud
Premium
join:2008-10-23
Baytown, TX
kudos:3

Well I forgot to do a speed test before but per PRTG my ping time to level3 and to HurricaneElectric have improved

well average hasn't but max has


Nalez

join:2011-01-14

reply to JohnInSJ
Yep, I had that too. but for me, it was LAN1 that went dead (which was the port I was using). Moving to LAN4; I could access the stupid router again.


Nalez

join:2011-01-14

Well, I found kind of a work-around to comcasts stupidity, to at least get this arp traffic off of my network.

First I determined the MAC address that the packets are coming from via wireshark, then I applied the below access to the switch port that my cable router is connected to:
mac access-list extended drop_comcast_arp
deny host 001b.d5ff.0ae2 any 0x806 0x0
permit any any

interface GigabitEthernet0/22
description cable-gw
mac access-group drop_comcast_arp in
end



NetFixer
From my cold dead hands
Premium
join:2004-06-24
The Boro
Reviews:
·Comcast Business..
·Vonage
·Cingular Wireless
·Comcast

Early this morning I discovered another problem with the new 3.1.4.51.1 firmware; you can't create static IP firewall rules.

My rules that were already in place before the 3.1.4.51.1 firmware was installed originally seemed to be working with no problems. But this morning I needed to edit one of those rules, and as soon as I applied the change all of the rules disappeared, and my servers were no longer visible (I was using the "Block all ports and allow exceptions below" rule set). I was unable to create any new block or allow rules.

The only way to get my servers back on-line was to either select the "Open all ports but block exceptions below", or check the "Disable all rules and allow all inbound traffic through" option.

Comcast support was not able to get the rules to work either (even using the the mso credentials and the telnet CLI). Oh well, I have all of the rules duplicated in the server firewalls anyway, but it was nice to have an extra layer of protection before the traffic could even reach the servers. I have a ticket open with Comcast support, but I suspect that this will not be fixed (at least not anytime soon).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.



NetFixer
From my cold dead hands
Premium
join:2004-06-24
The Boro
Reviews:
·Comcast Business..
·Vonage
·Cingular Wireless
·Comcast

reply to NetFixer

said by NetFixer:

Perhaps the new SMCD3G firmware expects that the SMC LAN port 1 will always have an active connection, and if it doesn't find one, it doesn't bother to enable any other switch ports? Later this evening I plan to check to see if the USB port has perhaps been activated with the new firmware. I will move my SamKnows box to port 4 on the SMC at that time to see if it works immediately after an SMC reboot.

1. I tested rebooting with my SamKnows box on port 4, and I did not see a problem. This appears to be an intermittent symptom (or possibly one that only appeared after the first reboot when the new firmware was installed).

2. The USB active LED now illuminates if either a USB flashdrive or a USB printer is connected (a new behavior), but I could see nothing in the SMC menu to indicate an attached USB device, nor any additional active TCP ports to indicate that either USB storage or printing is supported.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

veryfunny

join:2011-07-04
Detroit, MI

Regarding the locked DNS settings, though the modem is showing that it's set to use the Comcast DNSSEC servers, in my case, it seems that manually inputted DNS servers *are* being forwarded to DHCP devices on my network.



DarkLogix
Texan and Proud
Premium
join:2008-10-23
Baytown, TX
kudos:3

I just tested the USB part too

and with my phone its seen as though teh SMC is a computer not just a power supply so its possible the USB menu is hidden so I would not advise using it to power a device unless you're its not giving the SMC file access to the device.

not that I wouldn't trust comcast but just someone might one day snoop around and discover it and get access to your data if the comcast only admin UI has the USB part visable.


kash

join:2005-08-13
Houston, TX

Looking everywhere for a setting to keep these out of our internal network!



NetFixer
From my cold dead hands
Premium
join:2004-06-24
The Boro
Reviews:
·Comcast Business..
·Vonage
·Cingular Wireless
·Comcast

said by kash:

Looking everywhere for a setting to keep these out of our internal network!

There is not a customer accessible setting in the SMCD3G that will do that. There may be a telnet CLI command that will do it, but finding a Comcast CSR who knows how (or is willing to do it) is a futile exercise.

If you don't have your own firewall/router between the SMCD3G's LAN and your network, the ARP broadcasts are going to be there.

Call Comcast business class support and get a trouble ticket (and/or post in this site's »Comcast Direct forum). If enough customers do that, perhaps someone might eventually escalate it to Comcast engineering for a fix. I have done this for both the ARP traffic problem and the now non-functioning firewall rules setup for True Static IP (I suspect that there is a relationship between the now dysfunctional SPI firewall and the ARP traffic being passed to the LAN).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

jtcasas

join:2012-05-10

reply to kash

said by kash:

Looking everywhere for a setting to keep these out of our internal network!

Based on the conversations around here, and the lack of response from Comcast support, I think the issue may only be resolved the next time a firmware update is pushed to all of the modems/routers. Other than setting up another router behind the Comcast-provided one, there won't be a way to drop the packets, before they are broadcast across your internal network.

kash

join:2005-08-13
Houston, TX

NetFixer Will do!



DarkLogix
Texan and Proud
Premium
join:2008-10-23
Baytown, TX
kudos:3

reply to NetFixer
It'd be nice to just see the web interface that comcast techs can view on the SMC, if nothing else to make better informed ideas of how something like this could be fixed.

I have a feeling though that comcast is still tweaking this firmware because things like the USB being active but no interface to use it, so they'll likely ether turn it off or let the customer see that page (or do nothing thats possible too)



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

I started noticing this after a reboot a week or two back as well.

ARP storm on my FreeBSD box's WAN interface (connected to the SMC's LAN interface) using "true static" mode.

Who do we report this to @ Comcast Biz to get it stopped? I don't want proxy_arp on if I can avoid it. TIA.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm



DarkLogix
Texan and Proud
Premium
join:2008-10-23
Baytown, TX
kudos:3

I think the best bet would be the direct forum

personally I'm not overly worried as I think my NM-1GE won't be impacted enough to cause issue.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

said by DarkLogix:

I think the best bet would be the direct forum

personally I'm not overly worried as I think my NM-1GE won't be impacted enough to cause issue.

I don't think it's adversely affecting my connection other than to annoy me I would just rather have it shut off if it's simple. Thanks, I'll post to the direct forum.
--
"Women. Can't live with 'em, pass the beer nuts." -Norm


DarkLogix
Texan and Proud
Premium
join:2008-10-23
Baytown, TX
kudos:3

I agree, after all having it enabled means that its having to do a layer3 operation on layer2 data, which always means more CPU usage (unless theres some special chip in there just for this operation)

and we all know how poor the CPU is n the SMC's

plus theres a little I/O mem used by our device in replying to the arp which would mean alittle more usage where it doesn't need to be.

Sure those are small numbers but bad is bad

what I'd like to know is if theres actually any usefull use for it.

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