The following posts are from Comcast's Ted Hodgins, Sr. Director, Video Product Development - Navigation, in Media & Entertainment, "New Guide for Scientific Atlanta Cable Boxes" blog.
Use the following methods to determine when you wil get the new guide update.quote:
Hi Ted,
What I believe is frustrating to most of the Cisco/SA customers is the lack of a plan, communication and execution. I have been trying for over a year to find out what the plan is. If you tell us its 2014, then it is 2014. Its the lack of a plan and communication that is frustrating. How hard is it to put a plan together and publish?
Tom
tom | May 6, 2012 8:42 PM
»blog.comcast.com/2010/05 ··· nt-47952
quote:
Hello Tom, my post below [Note: Link to a similar post »Re: New Guides for SA/Cisco Areas (Info from Ted Hodgins Blog) ] from May 1st outlines at a high level the plan that we have for our customers that have Scientific-Atlanta and Cisco branded cable boxes. We are scheduled to start delivering additional features and functionality over the summer of 2012.
Better communication is something that you will see as we get closer to delivering these new features in each area.
Typically notifications and announcements around products, channels and services are done via a combination of bill messages, e-mails, bill inserts, TV commercials, direct mail, box messages as well as this site [Note: continue to check Ted's blog].
Ted Hodgins replied to comment from tom | May 9, 2012 11:27 AM
»blog.comcast.com/2010/05 ··· nt-48119