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Sunfox
join:2003-12-14
Stouffville

Sunfox to bdoyledimou

Member

to bdoyledimou

Re: [Cable] Unacceptable Internet Service - Markham

Weird. I'm in Markham on what I assume is the "other" POI (the one served from the northwest) and my TSI service has been excellent.

creed3020
Premium Member
join:2006-04-26
Kitchener, ON

creed3020

Premium Member

said by Sunfox:

Weird. I'm in Markham on what I assume is the "other" POI (the one served from the northwest) and my TSI service has been excellent.

Some of Markham is actually served via the Richmond Hill POI. The easiest way to check to run a tracert to teksavvy.com and post the results here for us to check.

markcables
@teksavvy.com

markcables

Anon

im in markham, been on cable for last month and a half and no problems whatsoever yet.
1 1 ms 1 ms 1 ms unknown [192.168.1.1]
2 10 ms 8 ms 8 ms 10.126.253.1
3 13 ms 16 ms 17 ms 69.63.242.189
4 11 ms 10 ms 9 ms 24-52-255-22.cable.teksavvy.com [24.52.255.22]
5 16 ms 13 ms 12 ms richmondhill-newkirk1.cable.teksavvy.com [69.165
.168.241]
6 20 ms 141 ms 12 ms 69.196.136.44
7 20 ms 21 ms 17 ms 206.248.155.237
8 21 ms 18 ms 19 ms willy.teksavvy.com [206.248.147.105]

Trace complete.
bdoyledimou
join:2002-08-20
Markham, ON

bdoyledimou

Member

Yeah you are on Richmond Hill --

From 9 am to 5 pm i get rocket fast speeds 33 Mbps down
after 5 or on weekends i get 14Mbps, 10 Mbps ...3 Mbps as the night goes on .. at midnight, its horrible. 1.5 Mbps..

thats when i am using the net..and not getting the speed i am paying for.
Bossman2099
join:2003-12-12
Markham, ON

Bossman2099

Member

I'm experiencing the exact same situation here as well, bdoyledimou. I'm over at the Warden & Hwy 7 area and this problem has persisted for a long while now.

There should be legal ramifications if the problem lies solely with Rogers intentionally dragging their feet in implementing the upgrades that Teksavvy bought.
HarbingerX
join:2012-02-10
Markham, ON

HarbingerX

Member

If it's any consolation I'm at Warden & Hwy 7 too and I've been getting terrible bandwidth for the past two months.... and I'm on Rogers.

I came here to research if I should go DSL because I'm hearing from friends in Scarborough they're experiencing the same thing, again on Rogers. It may be more expensive, but I'll give reliability over speed any day.
bdoyledimou
join:2002-08-20
Markham, ON

bdoyledimou

Member

oh Tek is reliable -- i havn't had more than 30 minutes of unplanned downtime on my cable service in the year i have been with them.

Its just the speed that i am bummed about.