Sunfox join:2003-12-14 Stouffville |
to bdoyledimou
Re: [Cable] Unacceptable Internet Service - MarkhamWeird. I'm in Markham on what I assume is the "other" POI (the one served from the northwest) and my TSI service has been excellent. |
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creed3020 Premium Member join:2006-04-26 Kitchener, ON |
said by Sunfox:Weird. I'm in Markham on what I assume is the "other" POI (the one served from the northwest) and my TSI service has been excellent. Some of Markham is actually served via the Richmond Hill POI. The easiest way to check to run a tracert to teksavvy.com and post the results here for us to check. |
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markcables
Anon
2012-May-13 7:27 pm
im in markham, been on cable for last month and a half and no problems whatsoever yet. 1 1 ms 1 ms 1 ms unknown [192.168.1.1] 2 10 ms 8 ms 8 ms 10.126.253.1 3 13 ms 16 ms 17 ms 69.63.242.189 4 11 ms 10 ms 9 ms 24-52-255-22.cable.teksavvy.com [24.52.255.22] 5 16 ms 13 ms 12 ms richmondhill-newkirk1.cable.teksavvy.com [69.165 .168.241] 6 20 ms 141 ms 12 ms 69.196.136.44 7 20 ms 21 ms 17 ms 206.248.155.237 8 21 ms 18 ms 19 ms willy.teksavvy.com [206.248.147.105]
Trace complete. |
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Yeah you are on Richmond Hill --
From 9 am to 5 pm i get rocket fast speeds 33 Mbps down after 5 or on weekends i get 14Mbps, 10 Mbps ...3 Mbps as the night goes on .. at midnight, its horrible. 1.5 Mbps..
thats when i am using the net..and not getting the speed i am paying for. |
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I'm experiencing the exact same situation here as well, bdoyledimou. I'm over at the Warden & Hwy 7 area and this problem has persisted for a long while now.
There should be legal ramifications if the problem lies solely with Rogers intentionally dragging their feet in implementing the upgrades that Teksavvy bought. |
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If it's any consolation I'm at Warden & Hwy 7 too and I've been getting terrible bandwidth for the past two months.... and I'm on Rogers.
I came here to research if I should go DSL because I'm hearing from friends in Scarborough they're experiencing the same thing, again on Rogers. It may be more expensive, but I'll give reliability over speed any day. |
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oh Tek is reliable -- i havn't had more than 30 minutes of unplanned downtime on my cable service in the year i have been with them.
Its just the speed that i am bummed about. |
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