reply to MediacomChad
Re: Mediacom To Start Charging For Phone Modem
said by MediacomChad:You guys are going to lose soooo many phone subscribers to this. Who is the manufacturer of this $149 DOCSIS 3.0 modem and is it a 4 or 8 channel downstream bonder?
Beginning June 1, 2012, existing customers will begin seeing a $5 per month rental fee for our eMTA (phone) modems. As part of this change, customers will have the option of purchasing an eMTA from us for $149.95. The $5 modem rental will be in addition to a $5 internet modem rental (If using the same modem for both services, both rental fees still apply - $10 total).
If you are on a current phone promotion you will not be charged until the promotion you are on ends.
For those of you interested in purchasing a phone modem here is some information:
It will be a brand new modem that supports DOCSIS 3.0 and has built in wireless (Wireless-N) and this will waive the internet and phone modem fees. The purchased modem will have a 1 year warranty and we will replace the modem during that 1 year if it is found to be defective.
We are currently reviewing the potential for customers to purchase modems from other retailers. As soon as we have more information on this I will let everyone know.
MediacomChadMediacom Social Media Relations TeamPremium,VIP
Gulf Breeze, FL
From what I am hearing it is going to be the Cisco DPC3925, which will be an 8 channel downstream bonding modem. I am not 100% sure this is the one but that is what I am thinking so far.
Near the end of January of this year I spent a little over $80.00 to buy a Motorola D3 modem. After close consultations with Mediacom Tech support and our local tech's I was led to think that doing this would improve a speed issue I had been having with my service and help me avoid the $5.00 per month rental that Mediacom had instituted for internet modem's.
Well it did help correct the speed issue and it did keep me from paying the $5.00 per month rental fee on the internet service modem.
It would have been nice to know that in 4 short months Mediacom was going to come up with another way to charge me $5.00 monthly rental fee. I do realise that no one other than the highest up people in the organization actually knew about the plans to start charging for the phone modem.
But the problem is I have apparently waisted my $80.00 paid out for the D3 Motto Modem because now if I want to avoid the monthly phone modem fee my only choice will be to buy another internet-wireless router-phone D3 modem for $149.00 or so.
This is a bit upsetting. I don't need a wireless modem (in fact Mediacom's wont work with my Apple Extreme Base Station, already tried and failed a few months ago, And frankly the Apple is so much superior for my needs, to the Mediacom router, I wouldn't want to use it even if I could)
I already have the D3 Modem so don't need another! But if I want to avoid the $5.00 fee I either have to shell more money out for things I dont need or cancel the phone.
I am considering my options but I have to admit it does not look good for Mediacom remaining my service provider.
I do have other options where I live and I may have to give some thought to where I go form here.
reply to MediacomChad
Any updates on this? Any news about supported equipment?