said by andyross:Got my bill today, and saw this weird entry:
quote:
Partial Month Charges & Credits
Because we had already billed you when the latest changes
were made to your account, we have adjusted this bill.
Listed in this section are credits and/or charges for these
changes.
Effective 05/18/12, Dual Tuner DVR Service at a monthly
rate of $8.00 was removed from your account.
Effective 06/02/12, HD DVR Service Package at a monthly
rate of $8.00 was added to your account.
Adjustments for services removed 05/18/12
Dual Tuner DVR Service 05/18 - 06/01 3.87
15 days @ $0.2580/day based on a monthly rate
of $8.00
Adjustments for services added 06/02/12
HD DVR Service Package 06/02 - 06/17 4.26
16 days @ $0.2662/day based on a monthly rate
of $8.00
Total Partial Month Charges & Credits $8.13
What I'm wondering is how my service can be removed/added in the future? It says removed on 5/18 and added on 6/2, but the partials add up to 31 days (and 8.13 instead of 8.00). Any idea on what is going on? It seems as if there is some change in how DVR's are charged beginning in June? I may ask in the direct forum, too.
I am confused.
Is the HD DVR the same dvr that you have been using formerly billed as the Dual Tumer DVR?
If it is, then is Comcast just changing the name of the package?
If that is the case, the charges should be the same and there should be no gap in the dates.