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beck
Premium,MVM
join:2002-01-29
On The Road
kudos:1
Reviews:
·Stablehost.com

[FireFox] ff 12 won't start

The last couple days when I click on any firefox icon, the hour glass turns on for a few seconds and then nothing. If I reboot, ff will start ok the first couple times, then back to hourglass and nothing. I've had ff 12 installed for a couple weeks.

So...is there an error log that I can find what the problem is?

Thank you for help on this!


chachazz
Premium
join:2003-12-14
kudos:9
Reviews:
·TELUS

1 recommendation

It could be a buggy add-on or plugin.

Ensure Firefox is not running ( task manager), and try starting in Safe Mode. After that try restarting normal. This has worked for me in past.

Other method is to disable all add-ons and enable one by one to see what is causing the issue.
--
Gladiator Security Forum: www.gladiator-antivirus.com/


beck
Premium,MVM
join:2002-01-29
On The Road
kudos:1
Reviews:
·Stablehost.com

1 recommendation

reply to beck
Thank you for your help chachazz.

Finally figured it out. FF would always load in safe mode. Tried doing each add-on at a time but couldn't figure it out.

So, it's the Bigfish games client. If it is started before ff, then ff won't start. I don't have the toolbar in ff but I do in ie. It didn't do this with ff 3.x, just with ff 12. So there it is.

sigh.
--
Women are Angels.
And when someone breaks our wings,
we simply continue to fly...usually on a broomstick.
We are flexible like that.