 jaynicklit upPremium
join:2001-02-06
Sterling Heights, MI
kudos:2 | reply to jlivingood
Re: [BW Meter] Comcast to Replace Usage Cap While this sounds good on the surface, I think we should all be careful what we wish for.  (metered billing). |
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| reply to jlivingood
Will this effect business customers? Or will they still not have caps... |
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| Business customers are not included in this. This specifically refers to the residential side of service.
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»www.VAJeeps.com |
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 tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
 ·Comcast
| but it will effect the choice of going to business for an extended flat rate vs tiered useage.
It changes the balance of value between the two service offerings.
as I asked on the front page
Will business soon carry a higher premium?
or face it's own cap? |
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| Good points !
You have to keep in mind though, being a business customer doesn't only eliminate caps. You get faster service resolutions also.
If they do anything I would think they'd just increase the price a bit.
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»www.VAJeeps.com |
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 sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14
Comcast HSI
Comcast Cable TV
Team Helix
Distributed Comput..
Linksys
| reply to spookypuff66
said by spookypuff66:>>I'm not sure I like this because it sounds like I might run into additional charges without knowing it is happening. spookypuff66 
You replied to newview , but you actually quoted me.
So far, it isn't a problem for me because I can sign into Comcast Customer Central, see what the cap is, see my usage to date and make an informed decision whether I need to back off for the remainder of the month or not.
At the time I posted, I had heard Comcast was doing away with the 250GB cap, but it was not yet clear I would know at what point they would start charging at metered rates. Hence, I wasn't sure I would be able to manage my usage to stay in budget.
I was remembering the old Compuserve metered billing during dial up days. One could run up a horrendous bill really quickly back then. It made the service almost unusable for many of us.
From what Jason has stated since my earlier post, I feel more comfortable, that I will be able to know the point where additional billing will kick in and will still see the meter.
So, for customers like me, the concerns are gone for now. I have always dreaded metered billing, though.
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Join Team Helix * I am praying for these friends . |
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| reply to tshirt
@tshirt:
They already do... If you're on extreme 105 you're paying in the $150 - $200 range. If the standard tier is $60 a month for plant upgrades, line maintenance, customer support, email, etc etc, that extra $90 a month is directly related to giving them more speed. If it requires more hardware to get the extra data then it just means the plant has more capacity for the times when those people are not using it. |
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| reply to jlivingood
Well, that should allay the fears of many of the posters here, thanks for the confirmation. |
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 IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA | reply to jlivingood
I use 20-30 GB per month so I will be well under the cap. My low usage is probably because I am a Cable TV customer as well. Owning my DVRs (TiVo) keeps the bill down. I also own my modem. |
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tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3 Reviews:
·Comcast
| reply to anon234
you paid more more for the Max speed and some capacity upgrade, but total bandwidth usage on, say a 400 sub mode was restricted by the cap to 400 x 250.
If you raise the base cap to the TB range at the top, AND make cap/tier expandsion flexible/on demand, most likely you will need to greatly expand Capacity again to cover the times when everyone decides that on the second tuesday of the month they intend to download non-stop, full out and eat the overage cost.
seperately there are the costs of moving that data beyond the last mile |
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 JohnInSJPremium
join:2003-09-22
San Jose, CA
 ·PHONE POWER
·Comcast
| reply to ExoticFish
said by ExoticFish:Good points !
You have to keep in mind though, being a business customer doesn't only eliminate caps. You get faster service resolutions also.
If they do anything I would think they'd just increase the price a bit.
Business class:
Better service
Ability to use statics
Ability to run services without violating AUP
and, no caps.
The first three reasons are the same.
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My place : »www.schettino.us |
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 DarkLogixTexan and ProudPremium
join:2008-10-23
Baytown, TX
kudos:3 | reply to jlivingood
Re: [BW Meter] Comcast to Replace Usage Cap Well hopefully it'll remain a soft cap and not a hard cap w/ overages.
So long as the policy of only calling the worst of the worst stays in place I'm fine with it.
But onto how will it effect me? I use BCI not HSI so is anything changing there? |
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 joe40
join:2005-11-26
Danbury, CT
·Comcast
| reply to jlivingood
this is a good way to please more customer.
charging 10 for every 50 gigs over level is better than reaching the cap and have the hassle of calls or slowdown of your speed.
for myself, i rather pay more for use than have a cap.
on the meter i only wish it was on the homepage or better a gadget on my desktop. |
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 PeteC2Got Mouse?Premium,MVM
join:2002-01-20
Bristol, CT
kudos:6
·Comcast
 ·AT&T Yahoo
| reply to jlivingood
Of course, everyone would really like no caps, but relatively speaking this sounds like they are exploring reasonable options.
I think that at least having a moderate cost per each additional 50gb makes a tremendously better amount of sense that an arbitrary whack on the back of the head, like a $10 charge per extra gb!
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Deeds, not words |
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 telcodad
join:2011-09-16
Lincroft, NJ
kudos:2 | reply to IPPlanMan
said by IPPlanMan:I wonder if the FCC dropped them a line...
EDIT:
"This conclusion was only reinforced when, in recent weeks, some of the conversation around our new product introductions focused on our data usage threshold, rather than on the exciting opportunities we are offering our customers."
Nice swipe there at your customers "Comcast Cathy"... Stay classy.
More like you got called out and that the FCC was ready to give you a ring...
From an PC Magazine article on this (»www.pcmag.com/article2/0,2817,2404557,00.asp), here is what Comcast said their motivation was:
Today, Comcast stressed that it "never had any intention to limit the lawful use of the Internet or restrict our customers' ability to view online video."
In a conference call, Cohen said that "even today, only a very small number of our customers have ever even come close to the [250GB] cap."
Cohen said Comcast is not comfortable giving out specific numbers, but he acknowledged that "the vast, vast majority of our customers will be totally unaffected by this announcement."
When asked why Comcast would increase the limit if most customers are not even coming close to hitting the cap, Cohen said "it's a matter of messasging way more than it's a message of capacity."
"We want you to feel free to use Netfix and YouTube and Hulu," he said. "We want to send a signal that our network is robust ... and we don't need to use four-year-old terminology in terms of having a static byte cap to deal with data-management usage on our high-speed data service. We believe we can use these more flexible, more consumer-friendly, [and] improved data-mangement practices.
Heavy users who bump up against the caps will be provided with notifications, [Cathy] Avgiris said, but those who don't alter their usage will incur additional fees. The trial, however, will provide more details on how best to pursue that, she said.
Why now? Cohen said that "a lot has changed in the last four years," pointing to new technologies and the growth in online video usage.
"For the last six months we have been analyzing the market and our process and think that now is the time to begin to move to a new plan," Avgiris said. "This conclusion was only reinforced when, in recent weeks, some of the conversation around our new product introductions focused on our data usage threshold, rather than on the exciting opportunities we are offering our customers."
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 JohkalCool CatPremium,MVM
join:2002-11-13
Happy Valley
kudos:5
·Comcast
| reply to jaynick
said by jaynick:While this sounds good on the surface, I think we should all be careful what we wish for. (metered billing).
We're already use to metered billing in our lives. Try and find cell phone data packages that are unlimited. They're going away. |
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jaynicklit upPremium
join:2001-02-06
Sterling Heights, MI
kudos:2 Reviews:
·Comcast
| said by Johkal:said by jaynick:While this sounds good on the surface, I think we should all be careful what we wish for. (metered billing).
We're already use to metered billing in our lives. Try and find cell phone data packages that are unlimited. They're going away. I am aware of that, that's why I wouldn't want to see it with Comcast. I am just hoping that after raising the cap, they don't go crazy with overages. Myself, the present cap is not an issue but it can be for many users. |
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| reply to jlivingood
While this looked like good news at first, it looks like metered billing is being adopted, rather than a soft and rarely enforced cap.  |
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Reviews:
·Comcast
| reply to jlivingood
I hope this all goes back to normal soon because I enjoy being able to log into my account and checking just how close I'm getting to the cap. |
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