said by C_Chipperson:A D3 modem would likely help you out as it spreads the load across multiple channels. Maybe phone support people don't know to tell you this, but you should know this as it is posted on these forums several times a day!
So you're saying Comcast lies when they say they fully support the SB5100 for their service. When they "upgraded" my neighborhood, I was told there was no need for new equipment, that I was fully supported unless I wanted to subscribe to one of the newer high-speed packages. But, I guess that was yet another lie from Comcast. They continually try to foist their modem rental upon me, I guess this is done intentionally to force people to just give up and ream them for more money each month.