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iknow
Premium Member
join:2012-03-25

iknow to themagicone

Premium Member

to themagicone

Re: Weird lawnmower issue

said by themagicone:

Never buying a honda motor again. Nobody caries parts for them around me. I had to special order the dang air filter and that took almost 2 weeks. Ever hardware store around me has tons of parts for B n' S engines though.

try a dealer, these do parts and service. there are so many in YOUR area. 8.0 miles
Map Beisswenger Hdwe
1823 Old Highway 8
New Brighton, MN 55112-6495
(651)633-1271

Sales and Service

11.8 miles
Map Grubers Power Equipment
1762 White Bear Ave N
Maplewood, MN 55109-3703
(651)770-7680

Sales and Service

3.3 miles
Map Honda Town
4215 E Lake St
Minneapolis, MN 55406-2288
(612)722-1110

Sales and Service

4.4 miles
Map Merriam Park Repair
444 Prior Ave N
Saint Paul, MN 55104-3421
(651)645-1443

Sales and Service

10.0 miles
Map Acme Tools
4150 Berkshire Ln N Ste 3
Plymouth, MN 55446-3813
(763)559-8665

Sales and Service

10.7 miles
Map Mills Fleet Farm
8400 Lakeland Ave N
Brooklyn Park, MN 55445-2163
(763)424-9668

Sales and Service

11.3 miles
Map Northern Tool & Equipment Co.
9411 Ulysses St Ne
Blaine, MN 55434-3568
(763)783-5746

Sales and Service

12.4 miles
Map Northern Tool & Equipment Co.
17505 Highway 7
Minnetonka, MN 55345-3338
(952)931-0292

Sales and Service

12.5 miles
Map Mills Fleet Farm
10250 Lexington Ave Ne
Circle Pines, MN 55014-1879
(763)785-4647

Sales and Service

13.5 miles
Map Northern Tool & Equipment Co.
12205 River Ridge Blvd
Burnsville, MN 55337-1607
(952)894-0326

Sales and Service

14.7 miles
Map Fleet Farm
5635 Hadley Ave N
Oakdale, MN 55128-1202
(651)779-7725

Sales and Service

14.8 miles
Map Northern Tool & Equipment Co.
1480 Weir Dr Ste 100
Woodbury, MN 55125-1207
(651)714-1233

Sales and Service

17.9 miles
Map Frontier Ag & Turf
2925 145th St W
Rosemount, MN 55068-4915
(651)423-2274

Sales and Service

19.3 miles
Map Mills Fleet Farm
17070 Kenrick Ave
Lakeville, MN 55044-9581
(952)435-3832

Sales and Service

20.0 miles
Map Northern Tool & Equipment Co.
20850 Rogers Dr
Rogers, MN 55374-9190
(763)428-4070

Sales and Service
themagicone
join:2003-08-13
Osseo, MN

themagicone

Member

None of those places carry the parts in stock. Trust me I tried.

Sennheizer
join:2012-05-14

Sennheizer

Member

said by themagicone:

None of those places carry the parts in stock. Trust me I tried.

That's pretty bad. I can hit a dealer and get almost anything for any type of small engine here. So far even off the wall parts have been in stock when I go there. If it's really that bad there then I don't blame you for moving to another brand.
iknow
Premium Member
join:2012-03-25

iknow to themagicone

Premium Member

to themagicone
said by themagicone:

None of those places carry the parts in stock. Trust me I tried.

WOW, now how could they possibly stay in business if they don't carry parts in stock, and they need 2 weeks to get them? wouldn't that brand be gone? if someone drops a mower off to be fixed, and they say it'll take 2 weeks to fix, because we don't have the parts, they are going to outright say to them, that's insane!. maybe it's just those dealers in your state, but i can't see all honda dealers doing that. it don't make any sense!.

Sennheizer
join:2012-05-14

Sennheizer

Member

said by iknow:

said by themagicone:

None of those places carry the parts in stock. Trust me I tried.

WOW, now how could they possibly stay in business if they don't carry parts in stock, and they need 2 weeks to get them? wouldn't that brand be gone? if someone drops a mower off to be fixed, and they say it'll take 2 weeks to fix, because we don't have the parts, they are going to outright say to them, that's insane!. maybe it's just those dealers in your state, but i can't see all honda dealers doing that. it don't make any sense!.

My thoughts exactly. The dealer can get any parts they don't have the within 24-48 hours just like you could ordering them online yourself. I don't buy all the dealers have insane lead times like that for a second. The good news is it doesn't matter to me since the dealers here always have what I want or can get it the next day. I can't imagine they make a ton on a $4 part for a person who they might do $20-30 a year in business with is worth next day service but they do it anyways! I couldn't imagine dealing with box stores for parts. Ick!

cdru
Go Colts
MVM
join:2003-05-14
Fort Wayne, IN

cdru

MVM

said by Sennheizer:

The dealer can get any parts they don't have the within 24-48 hours just like you could ordering them online yourself. I don't buy all the dealers have insane lead times like that for a second.

It's not that they have insane lead times, it's that everyone would balk at paying the $20 extra for express shipping to get it there in 24-48 hours. The only people that are going to pay that are the commercial guys whose equipment down time means profit down time.

Sennheizer
join:2012-05-14

Sennheizer

Member

said by cdru:

said by Sennheizer:

The dealer can get any parts they don't have the within 24-48 hours just like you could ordering them online yourself. I don't buy all the dealers have insane lead times like that for a second.

It's not that they have insane lead times, it's that everyone would balk at paying the $20 extra for express shipping to get it there in 24-48 hours. The only people that are going to pay that are the commercial guys whose equipment down time means profit down time.

Even that is crazy. The 2 dealers I use both have daily deliveries so there is no charge for getting something fast. If I'm lucky I can call right before they close at like 4 pm in the afternoon and they can get it into the order for the next day. I can then pick up the part at 9 am the next day. I guess some dealer's aren't up to the same standards as others.