Router suddenly switched to ADSL
my Sagemcom has automatically switched to ADSL, which has lowered my speed to 10mbit and cut off my fibe tv
in addition when i switch it back, it resets the modem turning everything back on, but as it tried to connect everything it restarts itself putting itself into Adsl. i tried unplugging it, only thing i have not done is reset it to factory as it would remove my tv login information, and i would have to get a tech in to reinstate it. as i dont think they want to hand out this information
looks like i have a probable cause,
Dec 31 19:01:48 NTP : Got new time: May 22 03:24:44 2012
looks like the time went bonkers.... may have caused a bigger problem, may be from something bigger dont know.... all i know is i cant fix it
EDIT: reading logs upside down that is no the problem
(thought logs updated bottom up but its the other way around)
|reply to cloud8521 |
There might have been a mistake in the line mapping, and Bell switched your line's profile instead of someone else's.
You need to call in or post in the Bell direct forum.
turns out it was bells robot turned off my connection. was seeing it i could get insight here first. but its sorted out now