Interesting information about the Delta Outsource Group. I haven't heard from the Card Services Scam people for over 6 weeks, but I did file a complaint with the FCC that contained specifics about their spoofing and persistent infringement at the end of April. As expected, I got a form e-mail back from them that was fairly useless. I also re-registered both of my phone numbers with the National Do Not Call Registry, even though it's supposedly not necessary, and I haven't really been bothered by anyone following the 30 day clear-out period after re-registering. Makes me wonder about the validity of the claim that you never fall off the list...
The players we know that are now involved, including names and cities are: Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona American Debt Negotiators, Ran David Barnea, Boca Raton, Florida Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona Financial Services Solutions LLC, CEO Unknown, New York, New York PHL International, Mark Burton, Deerfield Beach, Florida Premiere Debt Solutions, CEO Unknown, Orlando, Florida Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona
I have received more than 150 (I have them documented) calls from these criminals. I have filed more that 50 complaints with the FTC however due to the fact that they hide behind spoofed numbers I doubt that they will ever stop any of them. They ask for up front fees and charge your credit card without performing any services.
I find that I am getting great enjoyment by pressing 1 and talking to one of their "reps". I have a phony name, credit card number, and security code that I use. The only legitimate number that I give them is the customer service number from a credit card that I no longer use since the card raised my rates. I try to ask the criminals as many questions as possibe to keep them on the phone as long as I can. The scammers seem to get upset once they finally figure out that THEY are getting scammed. I guess they think their time is more valuable than mine.
well, they called my cellphone, but since it was an unrecognized number, I didnt answer. Now its just relentless, and its a different number each time. Since number spoofing is now illegal, these fraudsters should be investigated, and despite the fact that the CID is spoofed, the phone companies still know where they originate and terminate.
The players we know that are now involved, including names and cities are: Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona American Debt Negotiators, Ran David Barnea, Boca Raton, Florida Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona Financial Services Solutions LLC, CEO Unknown, New York, New York PHL International, Mark Burton, Deerfield Beach, Florida Premiere Debt Solutions, CEO Unknown, Orlando, Florida Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona
I have received more than 150 (I have them documented) calls from these criminals. I have filed more that 50 complaints with the FTC however due to the fact that they hide behind spoofed numbers I doubt that they will ever stop any of them. They ask for up front fees and charge your credit card without performing any services. ... ....
Some on your list have already been the subject of FTC action, such as Roy M. Cox of Castle Rock Capital Management. Not surprisingly, many are habitual repeat offenders, and are the subject of multiple FTC actions. FTC action is grossly inadequate in these cases. The millions of unsolicited "Heather" "Rachel" et all, Card Services robo calls will not begin to subside until these criminals are charged with Federal Felonies, are convicted and subjected to significant jail time.
Civil action by the FTC against such criminals is totally ineffective. All of those involved know that they are violating FTC regulations. The FTC prohibits unsolicited calls for any kind of debt / interest rate reductions which require up front fees, period, and that is what these robo calls are about. The FTC civil actions have been nothing more than whack-a-mole interference. Which is why numerous individuals are the subject of repeated actions, despite signing prior agreements that prohibit future involvement. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future "telemarketing". The criminals sign off, then go right back to business. The entire operations are clearly criminal, intent to defraud, etc, and should be dealt with in criminal court and not by civil actions.
The banking system is also at fault here, without merchant accounts and ACH processing these criminals could not collect the scammed funds. Though the criminals use obfuscation, layered corporations, multiple bank accounts and offshore stashing, patterns of obvious fraudulent activity become apparent after a short time.
said by Billy Goates :
... .... I find that I am getting great enjoyment by pressing 1 and talking to one of their "reps". I have a phony name, credit card number, and security code that I use. The only legitimate number that I give them is the customer service number from a credit card that I no longer use since the card raised my rates.
I try to ask the criminals as many questions as possibe to keep them on the phone as long as I can. The scammers seem to get upset once they finally figure out that THEY are getting scammed. I guess they think their time is more valuable than mine.
If you are interested in obtaining useful tracking information on the callers, I suggest another angle in the conversations. Act very interested in the rate reduction scam, as you have multiple high interest cards with large balances. Tell them that you don't give out card numbers in response to unsolicited calls. However, tell them that if they provide you with a verifiable number that you will then call them back and provide the info.
Since many of the operatives work on commission they will provide direct contact numbers if they believe you are serious about completing the deal. Verified return phone numbers are an excellent tool in tracking the people behind the operations.
Many of the inbound robo call numbers are spoofed, as most of the bolierhouses, both off and on shore, are using Voip SIP Trunks services. Throwaway DID numbers are also used. Some of the robocalling is operated by the end use scammers directly. Others are contract services who earn a referral fee once you are transferred to the scammers.
In a follow up post I will document one group associated with the Rachel "Card Services" and the pond scum, including a lawyer behind one of the operations. Follow the money ..... track the recipients ... and take a close look at the processors and banks involved.
Some of the above list of players are not quite accurate. Client Services Inc is a "third party debt collector" involved neck deep in the "cardholder services" scam. Financial Services Solutions, LLC is/was their fraudulent offshore shell, same CEO as CSI. Red Leaf Capital, same ph # and address as one of their "call center service" is showing some health/medical/assistance on facebook!?! So, what the %#* does a "third party debt collector" do with a "Capital" this and a "Financial" that anyway, and who would want to get health/medical/assistance from such a disreputable "third party debt collector"?? Client Services Inc, MO, KS, TX, FL, NY, 636-947-2321, 636-255-3120, 636-255-3214, 800-521-3867, 800-521-3236, 877-655-3439, 903-337-2000, 903-416-6900, 903-337-0770, 407-660-7878, 212-532-1815. 3451 Harry Truman Blvd, Saint Charles, MO 63301, Financial Services Solutions, LLC 527 3rd Ave, #310 & 315, New York, NY 10016 114425 College Blvd, Lexana, KS, 66215 1060 Maitland Center Commerce Winter Park, Maitland, FL 32794 Red Leaf Capital, 2415 S Austin Ave, Ste 103, Denison TX 75020 Shows as some “health/medical/assistance on facebook
Now for AWD's collection of fraudulant "affiliates". Ambrosia Web Design, LLC 2906 S Revere Circle, Mesa, AZ 85210, 888,-583-1956, 888-654-2988, 480-703-5818 Shows “not in good standing” - AZ Sec of State docs. AFB, LLC (website recently disappeared) 3021 S Woodruff, Mesa, AZ 85212, 800-525-2956, 602-620-1460 Concord Financial Advisors, LLC 123 Baseline Rd, D208, Tempe, AZ 85283 888-583-1956, 888-654-2988, 800-525-2956, 602-620-1460, 480-703-5818, 480-981-0138. CAM Services, LLC (foreign for profit shell company) 1219 N Rosemont, Mesa, AZ 85205, P.O. Box21106, Mesa, 85277, 1000 E William St #204, Carson City, NV 89701, 888-583-1956
So, which one has the “business address” that was a vacant dirt lot?
Even after reported as using several alias names- “Leroy Castine, Chris Ambrosia, Lee Cestine”, AWD continues to operate and “Rachel-robo-call“. Just take a look at the available online AZ Sec of State scanned documents. Forms are filled out in the same handwriting! “Ambrosia” must have forgotten how he signed AFB LLC- “Leroy Castine”, and Concord Financial Advisors, LLC- Lee Cestine”. Signatures are the same!! AWD’s “Chris Ambrosia” is signed a little different, but the handwriting is the same!! Isn’t that a Felony FRAUD?!? It certainly is from the American Consumer standpoint!!
Also, The following has been reported on complaintwire.com;
Targeted Business Solutions Phone: 208-258-2255rsmg.net Ryan Michael Moses, Melissa Marlene Wilcox, Melissa Marlene Moses, G. Michael, Jack Lusk, Targeted Business Solutions, Boise Urban Liaison Magazine, Riverside Media Group LLC, Timbercrest Vacation Exchange, Spectrum Commercial Funding, Credit Justice Services, Green Saver Enterprises, RPD Medical. Beware of these scumbags! Do not do business with these ex-cons. These people operate a telemarketing scam "Rachel from card holder services" that serves as an ID Theft Ring. Buyer beware!!! You will have credit cards issued in your name that they will use! Ryan, Mike, Melissa and Jack WILL steal from you and DESTROY your good name. If you care about your reputation, credit score and assets, avoid these people. They do business under aliases of Sean, Tyler, David, Michelle, Marcus, Marshall, Scott and just about every other name one can conceive. The telephone numbers are: (877)533-3727, (407)376-0799, (407)295-1238, (208)965-8191, (208)919-9765, (208)514-6765, (208)571-7554, (208)369-4829, (208)561-2269, (208)209-3427.Ryan is from Waterloo, Iowa but now operates out of Boise, Idaho. His various websites are: »www.riversidemediagroup.net/, »mobile.twitter.com/River ··· deADTeam, »www.facebook.com/rmmoses, »www.linkedin.com/pub/mel ··· /2a7/472, »www.linkedin.com/pub/rya ··· /521/979 Additional address is: 8566 W. Salt Creek CT., Boise, Idaho 83709AVOID GETTING RIPPED OFF by these scumbag con-artists!
A letter posted to the FTC Facebook page- Dear Federal Trade Commission, We hope you will not remove the below comments provided just as they appear online, with poor spelling, grammar, and use of all CAPS. They are important to show the criminal mentality of “cardholder services” business practices. They describe clear violations of not only TCPA DNC laws, but also under RICO-The Racketeer Influenced and Corrupt Organizations Act.
From you tubevideo comments:
Damnedsoul53 1) i been working for card services since july of last year and i deal with assholes like you every day. you need to get a life, its just a phone call
smarter than you ` THEN YOU AND LITTLE JOHNNY SHOULD READ THE PRIVACY TERMS AND CONDITIONS OF EVERY!!!! SITE EVERY!!!! TIME WHERE IT SAYS THIRD PARTY INFO AND HOW USEING THOSE SITES GIVES THEM THE RIGHT "not option" BUT THE RIGHT TO SHARE, SELL, USE, YOUR INFO HOWEVER THEY WANT FOR WHAT EVER THEY WANT WETHER YOU LIKE IT OR NOT!! AND IF IN YOUR CRUSADE TO RID THE FREE WORLD OF MARKETING TO CONSUMERS WHO ARE TO LAZY READ WHAT THEY SIGN, AND REALY THINK THAT EVERYTHING THEY BUY ONLINE IS CHEAPER BECAUSE IT'S MAGIC!! AND NOT BECAUSE THOSE COMPANIES SELL YOUR INFO TO SUBSIDISE THE DISCOUNTS THEY PASS ON TO YOU!!! THE SAME ONES YOU THINK YOU ARE ENTITLED TO BE CAUSE YOU OWN A COMPUTER.. HAHAHA.. OR MABYE YOU COULD JUST ACCEPT THAT NOT EVERY COMPANY THAT USES A CURTAIN TYPE OF ADVERTISING MEDIUM THAT OTHERS MAY HAVE MISUSED IN THE PAST, IS ALSO OR HAS THE INTENTION OF MISUSING IT AS WELL. OR DO YOU BELIEVE EVERYTHING YOU SEE ON T.V TOO!!?? JUST BECAUSE A COMPANY ISN'T 100% TRANSPARENT IN AN HIGHLY COMPETITIVE INDUSTRY WHERE EVERY OTHER COPANY OR ASPIRING MILLIONIRE WANTS TO KNOW HOW YOU YOU DO WHAT YOU DO AND HOW THEY CAN RIP IT OFF, DOSNT MEEN ITS A FRUD OR SCAM !! AND TO ALL OF THOSE MORONS WHO ASK WHY DONT YOU HAVE A ADDRESS THAT I CAN COME VIST WHERE I CAN WALKIN FACE TO FACE? THIS IS WHY!! BECAUSE MISSINFORMED UNEDUCATED LOUD MOUTH PEOPLE WITH IMPULSE CONTROLE ISSUES DONT ASK ?? THEY MAKE POOR CHOSES AND BLAME OTHER PEOPLE!! BUT HE MOST IMPORTANT RESON IS "COST" ITS COMMON SENSE THESE ARE ONLINE COMPANIES NOT RETAIL CENTERS!! COST SAVINGS GIVEN TO CUSTOMERS COMES FROM, AMONG OTHER PLACES THE LACK OF OVERHEAD FROM STOCKING DISPLAYING ADVRTISING ITEMS THAT THEY SELL AND NOT PAYING FOR MAN POWER TO RUN STOCK FACE AND STAND AROUND WAITING FOR YOU TO ASK FOR SOMTHING THEY DONT SELL, ITS A BUISNESS LOW OVER HEAD MEENS LESS COST TO CONSUMERS PROFIT RATIO. BUT BY ALL MEENS KEEP BLAMING OTHER PEOPLE FOR YOU LACK OF COMMEN SENCE AND SO THAT YOU WONT BE BUGGED BY ADVERTISING EVER AGAIN, DONT CHECK YOUR MAIL TURN ON YOUR T.V OR RADIO OR ANSWER YOUR DOOR OR VIST A WEBSITE OR DRIVE ON THE FREE WAY! AND DONT ANSWER THE PHONE!! OH WAIT JUST DONT ANSWER YOU PHONE CAUSE ONLY TELEMARKETERS LIE RIGHT!!?? OH YEA AND DONT GET A SPEEDING TICKET!!! EVER!!! BECAUSE 85% OF ALL LAW ENFORCMENT ENTITYS SELL YOUR INFO FROM EVERY TICKET BECAUSE ITS THE MOST ACURATE!! HAHAHAHAHAHA POOR LITTLE JOHNNY NEVER HAD A CHANCE!!!! MORONS »complaintwire.org/compla ··· 3-3214/2
Thanks for the info. Judging from all the comments, lives in a van somewhere in south Florida, which is a hellhole of these telemarketing call center scams.
In my post above describing comments from "Damnedsoul53", she says- "bwahaha never gonna stop us!!!!!"
Hmmm. . . I wonder. . "Damnedsoul53" real name is “Corinne Chamberlain“, a “cardholder services rep" that lives in a van at, or near a public park. The actual call center location may be near Daytona Beach, Fl., but works for robo-Rachel scammers- Associated Accounting Specialists, Inc., out of Port Saint Lucie Fl. 34986, 877-982-7526. Her and another most likely have previously worked for MCS Programs, LLC- Florida office, under Miranda Cavendar, whom were sued by the FTC, and all permanently ordered not to violate any Telemarketing Sales Rule.
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