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Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:4
Reviews:
·Comcast
reply to ExoticFish

Re: [BW Meter] The Meter is Gone?

said by ExoticFish:

It was also stated the cap MAY NOT (not will not) be enforced WHILE THE TRIAL IS BEING DONE. The trial has not begun AFAIK since no trial areas have been announced.

Enforcement has been suspended since the announcement. I like how you're arguing with the comcast employee who will obviously have a better understanding of this.
--
I found the key to success but somebody changed the lock.

ExoticFish

join:2008-08-31
Stuarts Draft, VA
reply to Alcohol

I sure did read them all.
--
»www.VAJeeps.com


keenan424

join:2003-01-13
Santa Rosa, CA
reply to jlivingood

quote:
said by jlivingood See Profile
Please refer to FAQs at »customer.comcast.com/help-and-su···ive-use/

We used to have a 250GB usage limit, which is no longer in force. We are evaluating alternatives, though the markets and timing have not yet been announced, and the specific details on each trial is TBA.
[/QUOTE :
So in response to the topic of this thread, and what it says in the below,

quote:
Q. Will you continue to offer access to the data usage meter?
A. Yes.The Data Usage Meter is an easy and quick way for customers to track their Internet data usage. The primary account holder can find it by signing onto Comcast.net and logging into “My Account.” Then click on “Users and Settings,” look in the “My Devices” section (located toward the upper right hand of the screen), and click on “View Details.” From there, you can view your Data Usage Meter details page that shows your monthly data usage. We're working on ways to make the Data Usage Meter even easier to find and track.
I should still be seeing a usage meter on my "Users & Settings" page? Even though it disappeared a few days after the cap suspension was put in place, I should assume that it's something with my account and not related to the cap suspension?


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:4
Reviews:
·Comcast

Yes you SHOULD still be able to see your meter.
However, occasionally even if you are correctly logged in it won't show up. (server busy or???)
Also the last day or so of the month it tends to disappear, which seems related to recording your monthly total.
So try again later, and if it still doesn't show after a few days then tell someone in the direct forum and they will reset it.



jbob
Reach Out and Touch Someone
Premium
join:2004-04-26
Little Rock, AR
reply to joetaxpayer

Not seeing my BW either. Been this way for over a week but I rarely check it. I just decided to check once I read the news from Comcast.

I do not see "My Devices" on the Users and Settings page to click on to view the meter.



joetaxpayer
I'M Here Till Thursday

join:2001-09-07
Sudbury, MA

said by jbob:

Not seeing my BW either. Been this way for over a week but I rarely check it. I just decided to check once I read the news from Comcast.

The meter link comes and goes. I saw the May total, 54GB for me, as I was doing some backup stuff, and downloading a few Linux distros.
The cap situation doesn't look like it will impact me, but still interesting to watch. Those who were getting booted will soon see overage charges. And I'm sure they'll share the details. Then Netflix and other legit streaming services will launch lawsuits......


chong67

join:2001-11-18
Jonesboro, GA
reply to joetaxpayer

The meter has not back come back yet right?



joetaxpayer
I'M Here Till Thursday

join:2001-09-07
Sudbury, MA

said by chong67:

The meter has not back come back yet right?

The last few times I looked, it's there. Yup. There now.


chong67

join:2001-11-18
Jonesboro, GA
reply to joetaxpayer

I see. But the metering has not start yet from what I read some more.

Nobody have tell me anything.