said by 26206549:When you say BBIAB it's been a long bit. Heh.
Ya, but there are just SOOOO many ways to say "Hit the Road, Jack !"
Seriously though, if you read my posts and threads in the Cogeco forum, you will see what I think of them as a company, in regard to politics & policies - their network itself is pretty solid where I am in Eastern Ontario.
But I reckon you are just looking for a smooth transfer of your Internet service from GOUGEco to START.
This has been addressed more than once, here in the START forum, and mainly it involves first calling and getting a tentative transfer date from START (usually will be around 10 business days after you call), and then calling Cogeco to ask for an 'END BILLING' date (yes, DO call it that) of at least a couple of days further out than the date which START said.
That will allow you to swap back and forth between the old and new account for the overlap period (at least it did in MY case), which proved useful to compare performance stats.
OTOH, if there were to be a gap, you might lose not only your Internet service for that period, but also your waived $50 fee for the transfer.