site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Uniqs:
1525
Share Topic
Posting?
Post a:
Post a:
Links: ·Service Poll ·DIRECTV ·TV Guide ·Antenna
AuthorAll Replies


Andrealeigh

@comcast.net

Dead DVR and trying to save recorded shows

Last night my house was hit by lightning and took out several pieces of electronical equipment, including my Motorola DVR from Comcast. Does anyone know if I can salvage the shows that I had saved on this DVR? It's completely dead, and won't even power up.


DrDrew
So that others may surf.

join:2009-01-28
SoCal
kudos:8

It's done, recordings are GONE.

The recordings are all encrypted with keys based on the DVR. No DVR = no keys = no decryption.



andrealeigh

@comcast.net

reply to Andrealeigh
Can I open up the DVR and take out the hard drive and put it in another DVR to view my recordings??



DrDrew
So that others may surf.

join:2009-01-28
SoCal
kudos:8

said by andrealeigh :

Can I open up the DVR and take out the hard drive and put it in another DVR to view my recordings??

No they keys are unique to each DVR. Moving drives won't allow unencryption of the video files.
--
If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes.

krommulent

join:2010-04-07

reply to Andrealeigh
i concur with the dr on this and will add that comcast does not appreciate people tampering with their hardware dead or not. that may open you to paying for the equipment regardless of it's reason for failure. i hope the rest of your home is ok.


ajwees41
Premium
join:2002-05-10
Omaha, NE

reply to andrealeigh

said by andrealeigh :

Can I open up the DVR and take out the hard drive and put it in another DVR to view my recordings??

the hard drive might not even power up

Saturday, 18-May 21:53:00 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.
Most commented news this week
Hot Topics