US Cable Support > Comcast HSI > [Speed] May have to switch to Comcast

reply to Melissa2009B

Re: [Speed] May have to switch to Comcast

So internet phone - VOIP right? I tried playing with that years ago and it broke up all the time, what a mess.

It WOULD be tempting to dump CenturyLink 100% though. (BEG)

Wonder if we can keep our home phone number?

We'd have to get some other kind of cordless phones though, for around the house, right? Or could our present cordless base just jack into that thing?

Like I said, we have a 10 hour a week part time home business, so we avoid like the plague, anyone wanting to use the word "business" for an account with them, as it always means "bend over" and the prices will double, if they do!

reply to Melissa2009B

Sounds interesting, thanks guys. Well we use a cordless system with 4 phones here, all jacked into the wall from a single base, so it would simplify all that.

Let's see how happy we are first, with HSI.

reply to NetFixer
Thinking some more about this. I pulled the bills and we now pay $90 a mo for the home phone line and DSL from CenturyLink. So it sounds like we can replace all that with Comcast and come out ( after the 6 month into savings ) with about the same cost, BUT get the speed we need for streaming HDTV and movies. That would be WONDERFUL!

But being the greedy capitalist pig that I am, can the Comcast phone system also take the place of RingCentral? That could save us even more money. We currently shell out about $57 a month while working about 10 hours a week at our tiny home business, for Ring Central.

Why? Because we need simultaneous ring for the home and cell phones, that's the big one. If a customer calls and we don't pick up within 2-3 rings, they're gone, to someone else. We tried rolling over after 4 rings, from the home to the cell number and were losing customers, so we had to get Ring Central for simultaneous ring, and I can even go online and program the numbers it rings to. We also have an 800 number with them ( makes us look like a big company ), which we MUST keep if we leave them.

And we get fax to email, a separate 800 number for faxing that sends faxes to us in email as PDF's. But if Comcast could do all that, keep our 800 number, and bundle it for less money, maybe we could save some.

Anyone know?

Gosh, Comcast is sounding better and better as I converse with you guys here, I just hope it's real.

reply to Melissa2009B
r.e. Ring central?
Soon.
»Comcast Offers Free Voice2Go Service

Well the installer showed up here at 2:40 PM and had a completely different work order than the promo that I signed up for online on the 27th. They had canceled the promo and added phone, ALL at full price! I went ballistic. So the poor guy had to stand around for 45 minutes while I hashed it out with a rep on the phone and got my pomo back, WITHOUT voice! I signed up online with it, with their chat tech, without voice, KNOWING that if I added voice, there's no more promo and no more going without a contract!

So get this - the agent on the phone tells me that if I just wait 2 weeks and then order the voice, it will only be $20 more per month than the promo price!

This is like Keystone Cops, dealing with the sales and signup part of this company! It could make blood shoot out of my eyes!

Absolute insanity!

I get a better deal if I don't have it all installed now!

Now I'm wondering, if I get the phone added for only $20 a month more, in 2 weeks, if that will require me going with a contract with them?

Jeez!

Just go with what you have, remember promos are intended to pay back over their life or within the next year. so whatever bonus they offer will have an equal negitive.
you were happy with the promo before and will save money/get better speeds with this, don't wait for "our lowest price ever" there is always a catch.

reply to Melissa2009B
Well we're all installed for the HSI and it works great! The upload speed now is faster than the download speed was with CenturyLink!

I tried watching my favorite streaming channel and no more stalling! Yeah!!!

So I wait 2 weeks and then approach them about adding the phone.

We might lose our 800 number, which may not be portable. And I don't know if Comcast offers everything we get from RingCentral.

And Comcast is VERY aggravating with sales. I've never seen a company that penalizes people for bundling more services with them!

Integrate it into Comcast's account? Wow. Didn't know RC bundled with CC.

Duoh! I see what you meant.

Well I have misgivings about plain old VOIP. I've seen people use it and it was all chopped up.

But Comcast has supposedly done some higher tech things with it, so it's like a real phone?

I guess I don't even understand how it works. Would RingCentral give me a box that I'd plug my cordless system into, here at the house? And it would go out via the wireless internet?

Oh by the way, I just looked and they gave us an Arris TG862G/CT for the gateway today. I'll take a look at prices.

I KNOW that some of you said to use a separate modem and router, but this goes by the KISS principle. The way we use this around here is: In the daytime we could both be on the internet at the same time with our PC's. Very little downloading, AND we have 12 meg speed now.

Then at night, we both MAY watch streaming on the Roku boxes at the same time, but probably only one at a time, and with the PC's off. Simple stuff, not big bandwidth hogs or anything.