Topic 'Re: [bug] Line Monitor Dynamic IP Not Updating' in forum 'Site Bugs' - dslreports.com

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 12 Oct 2012 12:57:10 EDT

pende_tim posted : My old monitor also started working again at midnight.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 12 Oct 2012 12:22:01 EDT

xz4gb8 posted : After creating a new monitor, the data resumed as of midnight.

Note - I tried to put in an IPv6 address, but it could not be entered.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 12 Oct 2012 07:49:28 EDT

tmpchaos posted : Most likely,and it's already on the list. Best way to handle it in the interim is just to edit your existing monitor by changing only the IP in the edit screen. That will retain the historical data.
--
***ATMFAQ***DIFAQ***Kitchen Sink***

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 11 Oct 2012 16:19:46 EDT

pende_tim posted : yes it is fubared again. could it be related to the power outage early in the weekend?
--
The difference between genius and stupidity is that genius has its limits.

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 11 Oct 2012 15:27:47 EDT

xz4gb8 posted : Well, the problem is back. My monitor went down again a day or two ago. I have tried creating a new monitor. Perhaps that will make a difference.

Re: [bug] Line Monitor Dynamic IP Not Updating

Wed, 08 Aug 2012 16:17:23 EDT

xz4gb8 posted : I never could make monitoring work again using any of the hints given, so I gave up looking at monitoring for a while. Then, about July 25, it started working and shows constant connectivity except for 20 to forty minutes every time my WAN IP address changes. I hope that, since it has worked for about two weeks, it will continue.

The monitoring graph has been a potent tool in discussions with my ISP and I really appreciate it. :D

And, now I found that it's working because Justin Fixed It. :o Thanks, Justin. :D

Re: [bug] Line Monitor Dynamic IP Not Updating

Mon, 30 Jul 2012 13:38:11 EDT

JimThePCGuy posted : Thank you Justin.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 28 Jul 2012 19:14:38 EDT

pende_tim posted : This bug is now "killed". All monitors are updating properly.
Thanks, justin
--
The difference between genius and stupidity is that genius has its limits.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 27 Jul 2012 12:06:52 EDT

pende_tim posted : Looks like by creating a new monitor, it is now resolving the IP and updating the graph.
--
The difference between genius and stupidity is that genius has its limits.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 27 Jul 2012 09:35:23 EDT

pende_tim posted : Hi justin,
Thanks for looking at the DynDns issue. It appears that the Line Monitor feature is now resolving the IP from the DynDns name, however, the graphing does not seem to be functioning now for newly resolved IP addresses.
I have one that resolved about 7:00AM as shown on the setup page, but the graph is not showing any data.
--
The difference between genius and stupidity is that genius has its limits.

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 26 Jul 2012 22:10:32 EDT

justin posted : The cron job machine was choking, it is fixed now and I'm working out why it gets choked after a long time, sorry about that.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 21 Jul 2012 20:18:48 EDT

RadioDoc posted :

said by jwf1776:

Is there a procedure for getting my money back if this isn't going to work for me?

Contact cabana

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 19 Jul 2012 12:50:24 EDT

mikeybikes posted : Glad I read this thread before I decided to actually pay for line monitoring.

Re: [bug] Line Monitor Dynamic IP Not Updating

Mon, 16 Jul 2012 10:01:26 EDT

jwf1776 posted : Is there a procedure for getting my money back if this isn't going to work for me?

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 05 Jul 2012 18:55:21 EDT

RadioDoc posted : Yeah, my experience has been if it isn't dealt with in a couple of weeks it won't be, and I've got a *lot* of experience. :D

Thanks for your comment...makes me feel better knowing I'm not alone.

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 05 Jul 2012 14:26:40 EDT

NetFixer posted :

said by RadioDoc:

So, what is the status of this repair? Any intention of actually fixing it or should we all just move on to something more reliable?

It may eventually get fixed (but don't hold your breath while waiting). It took years to get support for dynamic IP clients that did not require communicating directly with dslreports.com, so it will probably take at least that long to get that fix put back in after the server crash recovery apparently killed that feature (or perhaps even longer since the site owner no longer pays any attention to this site unless it crashes).
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 05 Jul 2012 13:41:43 EDT

RadioDoc posted : So, what is the status of this repair? Any intention of actually fixing it or should we all just move on to something more reliable?

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 26 Jun 2012 16:36:51 EDT

pende_tim posted : Yes manually entering the IP works for me also, until Verizon changes the address.
--
The difference between genius and stupidity is that genius has its limits.

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 26 Jun 2012 16:28:07 EDT

NetFixer posted :

said by pende_tim:

Bump..... Any activity going on to fix this bug?

Tim

I don't have any insight about what is specifically being done, but (at least for the DynDNS connection that I monitor), I can once again manually enter the current IP address to keep the monitor working after AT&T resyncs and assigns a new IP address. That had stopped working for a while, so apparently something has been going on behind the curtain.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 26 Jun 2012 14:20:53 EDT

pende_tim posted : Bump..... Any activity going on to fix this bug?

Tim

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 16 Jun 2012 10:30:11 EDT

xz4gb8 posted : I use dyndns. The Line Monitor worked consistently until the "great crash". Putting in a manual address worked for a while, until my address changed again. I tried creating a new host with monitor-id.dyndns.org. It appeared to work for a while and then stopped.

The dynamic hostname can be resolved on the net and the dyndnsupdater daemon is working properly and responding to address changes, checking every fifteen minutes.

I have depended on data from monitoring to bludgeon^H^H^H^H^H^H^H^Hpersuade tech support that there really is a problem. Now I can't do that.

I am at a complete loss as to what to do next. :huh:

HELP!

Re: [bug] Line Monitor Dynamic IP Not Updating

Mon, 04 Jun 2012 08:44:44 EDT

mjf posted : Thanks, I appreciate the confirmation that it had been working.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sun, 03 Jun 2012 22:41:41 EDT

NetFixer posted :

said by mjf:

Yes. If I use DynSite to update the monitor, all is well.

However, the monitor is not detecting a change to the "IP from this DNS:" when the IP address changes.

I note a comment made back in 2009 saying it wasn't working then either. I wonder if it ever worked.

Yes, it did. I had been using it with the DynDNS client that is builtin to the Netopia 3347 DSL router since March 2011 with no problems.

However, originally this site did only approve DYNSITE (or similar DDNS clients) that directly update through this site. That is why it needs your DSLR authentication credentials and the site assigned "Unique number for dynamic DNS client". It was only a couple of years back that this site changed its monitoring service so that any DDNS service would work (using any valid hostname that resolved to the correct IP address) because the line monitor would simply do a DNS lookup for the hostname.

The server restore appears to have reverted back to the old method where it does not do DNS lookups, and once again requires the DDNS client to directly update its IP address with this site. Unfortunately, those who must use the builtin DDNS client in a SOHO router, are now (once again) not able to use this site's line monitor for dynamic IP address connections.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

Re: [bug] Line Monitor Dynamic IP Not Updating

Sun, 03 Jun 2012 17:36:24 EDT

mjf posted : Yes. If I use DynSite to update the monitor, all is well.

However, the monitor is not detecting a change to the "IP from this DNS:" when the IP address changes.

I note a comment made back in 2009 saying it wasn't working then either. I wonder if it ever worked.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sun, 03 Jun 2012 17:10:17 EDT

JimThePCGuy posted : Even static ip wasn't working for me so this is an improvement.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sun, 03 Jun 2012 16:35:16 EDT

mjf posted : "IP from this DNS:" is still not working.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sun, 03 Jun 2012 14:55:58 EDT

JimThePCGuy posted : Just for grins I changed my problem monitor back to Fixed IP and low and behold it seemed to have started working. I then changed it back to Dynamic IP and it still seems to be working. This line is one who's IP should not change so I don't really know if the monitor will track an IP if it does change but at least the monitor is working for now.
J

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 29 May 2012 23:15:41 EDT

lev posted :

said by NetFixer:

said by lev:

xz4gb8 told me that switching from dynamic to static to dynamic worked for him a few days ago; just last night he said it wasn't quite the case. I've invited him to post details of his experience here.

Over the weekend I removed the static IP address entry, killed the monitor, and created a new dynamic IP monitor account for the dynamic IP connection that I monitor. I plan to just leave it that way and wait for Justin to fix the problem (or not). It was to much of a PITA to try to keep manually updating the the IP address changes for that particular DSL circuit. That particular circuit is not very stable, and it resyncs frequently, and that is mainly why I (used to) use the DSLR line monitor for it.

Justin hadn't been on the site in nearly 5 months before the crash, and hasn't been on in the past two weeks. Waiting for him isn't a realistic option. nil is going to be the one fixing it, as she gets to it. Definitely trustworthy and capable hands, but I figure they're still full enough cleaning stuff up that I'm just going to wait for her to notice this thread on her own.

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 29 May 2012 15:01:06 EDT

xz4gb8 posted : Yup, I thought cycling the settings had reset something, but the next time the lease renewed with a new IP Address, monitoring did not pick up the change. I can ping via DNS name and manual setting of IP Address makes monitoring work -- until the next IP Address change. The dyndns daemon log shows checking every fifteen minutes and catches every change. But DSLR Monitoring apparently does not use the DNS name. :(

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 29 May 2012 12:13:17 EDT

JimThePCGuy posted : Short term I wouldn't mind manually updating the IP as static. Unfortunately even that does not work now.
Things that do not work:
Dynamic (no IP address coded dynamic checked)
Static (IP address coded and hostname blank, dynamic unchecked)
Hybrid (Manually coding IP address and coding hostname and dynamic checked where IP address matches the dynamic IP at the time)

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 29 May 2012 11:43:37 EDT

NetFixer posted :

said by lev:

My guess would be that he left the IP address in the static IP field, and also enabled and entered the dynamic IP hostname. The line monitor will still use the value in the static IP field, even if the dynamic IP checkbox is checked and a dynamic IP hostname is entered.

However if the IP address for that connection changes, the monitor will not actually try to resolve the hostname, and it will continue to use the last IP address that was entered manually. If that old IP address remains unused by anyone, the monitor will report that there is no connectivity, but if someone else snags that old IP address, then that party's connection will be what the line monitor tests (not your connection). I have seen both scenarios since the site rebuild.

Over the weeked I removed the static IP address entry, killed the monitor, and created a new dynamic IP monitor account for the dynamic IP connection that I monitor. I plan to just leave it that way and wait for Justin to fix the problem (or not). It was to much of a PITA to try to keep manually updating the the IP address changes for that particular DSL circuit. That particular circuit is not very stable, and it resyncs frequently, and that is mainly why I (used to) use the DSLR line monitor for it.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 29 May 2012 11:28:03 EDT

lev posted : xz4gb8 told me that switching from dynamic to static to dynamic worked for him a few days ago; just last night he said it wasn't quite the case. I've invited him to post details of his experience here.

Re: [bug] Line Monitor Dynamic IP Not Updating

Mon, 28 May 2012 16:50:17 EDT

JimThePCGuy posted : I am still having this issue.
It seems any existing dynamic monitors are working on whatever IP was in effect at the time of the system crash. Any IP updates are not being recognized. Also changing to static and plugging in a IP manually doesn't work either.
I ran this by a long time DSLR member lev who suggested I set the monitor to Dynamic then Static then back to Dynamic but that did nothing.
I'm willing to try anything to get this working again but so far nothing I've tried has worked.
J

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 26 May 2012 23:00:16 EDT

mjf posted : It does not work at all.

Let's see if I can get this on the priority list.

Thanks for your patience.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 26 May 2012 17:56:29 EDT

mjf posted : I have set up my router using the built in DynDNS.

I have inserted my IP from this DNS as ccccc.dlinkddns.com (free host name from DLink) in the DSLR line monitor setup. I will check back to see if it is working.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 26 May 2012 16:22:21 EDT

NetFixer posted :

said by mjf:

DynSite is working for me. I haven't tested the other services.

I did have to update DynSite with my new password that I created to regain access to DSLR after the site crash event.

The other services that worked before should work now.

The problem is that yes, the other DDNS services should be working again, but they are not working.

[att=1]

In the line monitor graph shown above, the blank area to the left is the result of only using the DynDNS hostname (that hostname was properly assigned the correct IP address at the time). The crappy looking mess in the middle only appeared after I manually entered the IP address that was associated with the DynDNS hostname. The dropout was when the IP address changed (I manually had the router establish a new session both to see if I would get a better signal, and to see if the DSLR line monitor would detect the IP address change...I got a better signal, but the DSLR line monitor did not detect the IP address change). The cleaner signal to the right was when I once again had to manually enter the current IP address into the line monitor setup.

FWIW, the screen shot below shows how I have setup the DSLR line monitor for this particular circuit:

[att=2]

The area where the IP address is displayed used to be updated automatically when the line monitor would do a DNS lookup on the DynDNS hostname. Now however, I have to manually enter the current IP address, or the monitor does not work.

I have to use the DynDNS client that is built-in to this DSL router because it is located remotely in another building, and it has no PC's directly connected to it (so DYNSITE is not an option). It is strictly used as a WiFi hotspot (that I use only as a backup internet connection).
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 26 May 2012 14:36:56 EDT

pende_tim posted :

said by mjf:

Unfortunately DynSite is not suitable for me. I do not leave a Windows PC connected 24x7 and none of my routers seem to support the DynSite service.

I did reset my login password a few hours ago, just in case that somehow was a problem.

Lets hope Justin can get DynDns going again but I am sure he has bigger issues to work on right now than this one subset of a free feature.
--
The difference between genius and stupidity is that genius has its limits.

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 26 May 2012 12:47:12 EDT

GeekJedi posted :

said by mjf:

Actually, that doesn't mean the others should work. So far DynSite has worked, while DynDNS and ZoneEdit dynamic IP's are not working for me.
--
The goal of the broadcast engineer is to get all the meters on the transmitter to go as far to the right as possible!!

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 26 May 2012 11:31:44 EDT

mjf posted : DynSite is working for me. I haven't tested the other services.

I did have to update DynSite with my new password that I created to regain access to DSLR after the site crash event.

The other services that worked before should work now.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 25 May 2012 19:33:09 EDT

pende_tim posted :

said by mjf:

I know this may be obvious but have you updated your login password in your client setup - presuming that you changed it after the site crash.

??? I did reset my password often the "event" a few weeks ago and am able to see all my history and IMs etc. is this what you are asking?

I almost feel it is a site bug that somehow showed up after the restore as a few others are also seeing it. If I manually put in the IP address, it tracks until the IP address changes so at least 50% of the process works. As NetFixer says , that is a workaround but also a PITA with a DSL circuit that changes every couple of days.
Tim
--
The difference between genius and stupidity is that genius has its limits.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 25 May 2012 17:31:59 EDT

NetFixer posted :

said by mjf:

I know this may be obvious but have you updated your login password in your client setup - presuming that you changed it after the site crash.

Is this post (combined with your previous post saying that the DYNSITE client works) an unofficial way of telling us that we can now only use the DYNSITE client with the DSLR dynamic IP address line monitoring?
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 25 May 2012 17:10:33 EDT

mjf posted : I know this may be obvious but have you updated your login password in your client setup - presuming that you changed it after the site crash.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 25 May 2012 16:19:08 EDT

NetFixer posted :

said by mjf:

DYNSITE has updated my dynamic IP address twice now. So it appears to be working now.

The built-in DDNS client in my Netopia router has never stopped working with the DynDNS service. The problem is that the DSLR monitors no longer seem to be able to work with a DynDNS hostname. I have reset it to stop using the "static IP" status that it got after the site restore, and several days later after it was obvious that did not work, I deleted that monitor and created a new one (which still does not work).

Here is proof that the DynDNS hostname is resolving and that it is pingable:

C:\>nslookup windcrest.dyndns-office.comServer:  dcs-srv.dcs-netAddress:  192.168.9.2 Non-authoritative answer:Name:    windcrest.dyndns-office.comAddress:  98.87.57.78 C:\>ping windcrest.dyndns-office.com Pinging windcrest.dyndns-office.com [98.87.57.78] with 32 bytes of data: Reply from 98.87.57.78: bytes=32 time=52ms TTL=238Reply from 98.87.57.78: bytes=32 time=53ms TTL=238Reply from 98.87.57.78: bytes=32 time=52ms TTL=238Reply from 98.87.57.78: bytes=32 time=54ms TTL=238 Ping statistics for 98.87.57.78:    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 52ms, Maximum = 54ms, Average = 52ms

About 30 minutes ago I manually entered the current IP address into the line monitor setup, and that works, but it would be a PITA to try to keep up with the frequent IP address changes on that particular (somewhat unstable) DSL circuit.

--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 25 May 2012 13:14:38 EDT

GeekJedi posted : How long should it take for the monitor to start working on a dynamic IP? I tried mine again and got nothing.

Re: [bug] Line Monitor Dynamic IP Not Updating

Fri, 25 May 2012 12:17:03 EDT

mjf posted : DYNSITE has updated my dynamic IP address twice now. So it appears to be working now.

Re: [bug] Line Monitor Dynamic IP Not Updating

Wed, 23 May 2012 12:48:46 EDT

GeekJedi posted : I'm glad you posted this. I was hoping I wasn't the only one with the problem!! :-)

Re: [bug] Line Monitor Dynamic IP Not Updating

Tue, 22 May 2012 14:30:43 EDT

JimThePCGuy posted : Ditto here too.
Might be a victim of the outage?

Re: [bug] Line Monitor Dynamic IP Not Updating

Mon, 21 May 2012 17:12:02 EDT

rpm15000 posted : Broken here too. No line monitoring with Dynamic DNS. :(

Re: [bug] Line Monitor Dynamic IP Not Updating

Sat, 19 May 2012 18:33:25 EDT

NetFixer posted : I noticed it as well for my backup connection that does not have a static IP.

It seemed to be working for about a week after the line monitoring came back on-line, but that was because it had been automatically converted to a static IP moniter (using the last known IP address).

As soon as that connection had an IP address change, it stopped working. I reset it to use a DynDNS hostname, but it has been several days, and it still does not work.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: [bug] Line Monitor Dynamic IP Not Updating

Thu, 17 May 2012 21:54:41 EDT

mjf posted : I noticed it as well.