 danawhitakerSpace...The Final FrontierPremium
join:2002-03-02
Urbandale, IA | OnDemand E5080 I've been getting this error for several days whenever I attempt to play OnDemand videos. I know for sure it's happening with Disney Junior and Nickelodeon stuff. At one point I was able to get something to play, but it was completely the wrong show - something from Lifetime.
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You're watching Sports Night on CSC so stick around... |
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 MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | With that error code I will have to submit a ticket to see what is going on with it. I will let you know as soon as I hear back. |
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danawhitakerSpace...The Final FrontierPremium
join:2002-03-02
Urbandale, IA | Thanks for checking. I appreciate it  |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | You are welcome! |
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| reply to danawhitaker
That indicates a server side issue. |
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danawhitakerSpace...The Final FrontierPremium
join:2002-03-02
Urbandale, IA | reply to danawhitaker
To add more information, I attempted to watch the HD version of the Castle episode that aired on 5/7/2012 today. While I did not receive any error message, the episode didn't play. Instead, I got the advertisements that normally play on the OnDemand menu screens playing in the top right quadrant of the TV screen. I let that run for about five minutes and shut it off.
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You're watching Sports Night on CSC so stick around... |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | They got back and believe it is an issue with that box. I would be happy to get someone out to try and swap it. |
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danawhitakerSpace...The Final FrontierPremium
join:2002-03-02
Urbandale, IA | I'll take it down to the office to swap it, if that's okay. It's hard to plan when we're going to be home and when we aren't. Thanks for letting me know.
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You're watching Sports Night on CSC so stick around... |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | You're very welcome. |
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