said by macbookproi5:
Normally, if a customer wants to put his modem into bridge mode. We would usually direct him to the 2wire home portal site. I don't know why 2wire keeps on manufacturing modem/routers considering that the 3801 only supports wireless b/g connection.
Well, then it's been a while since you worked there and you also know it takes time to get through AT&Ts rigorous testing process. The reason you sent them to the 2Wire portal is "bridge mode" is an unsupported mode and if a gateway is put into that mode, the only, and I mean ONLY, thing that would ahve been supported was to put it back into its standard configuration.
Wayjac is absolutely correct. Placing your Netgear device in DMZplus mode is your best option.