reply to Leathal
Re: [Burloak] Cogeco fix your customer support attitude! Your Mom is part of a very large demographic of ISP's client base and therefore techs are very used to dealing with people who need very basic explanations. No excuses.
I hope they get to the bottom of this and I hope you'll share that too.
Fluent in 3 languages: English, Sarcasm and Sexual Innuendo.