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graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

Zoom 5341-J Telnet Access

Does anyone know the login/password for this modem?

It's not the same as for the WebGUI.


Ripper
Premium
join:2002-02-07
West Palm Beach, FL
Don't know, but here is the link to the hidden log page,if you don't already have it »192.168.100.1/RgEventLog.asp


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
I've got that one already, thanks.

I discovered the telnet port by port scanning the modem.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
said by graysonf:

I've got that one already, thanks.

I discovered the telnet port by port scanning the modem.

The telnet port may be open, but chances are that Comcast does indeed not only have super-secret authentication for accessing it, but there may be a built-in ACL that only permits logins from specific IP addresses.

I know that to be the case with the SMCD3G-CCR that is issued to business class customers. The D-Link DCM-202 that I used to use when I had a Comcast residential account would allow me telnet access when I first bought it, but as soon as Comcast uploaded their firmware and config files to it, I could still see port 23 open, but I could no longer get any actual response to a telnet session.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
Hard to know what the mechanism is, it fails, and after a few tries locks you out preventing a retry for a while.

Not important, probably nothing in there of any value to an end user.

keenan424

join:2003-01-13
Santa Rosa, CA
reply to graysonf
What is the GUI address for the Zoom? I had assumed it was 192.168.100.1 but that's not working, is it something else?


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
It's 192.168.100.1 on mine.

keenan424

join:2003-01-13
Santa Rosa, CA
Thats odd, it's not working on mine, just had it provisioned too.

Just tried it with Firefox (vs Chrome) and it's asking for user name and password. I recall something about this with Zoom modems but don't recall the default login.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10
reply to graysonf
Hit the recessed reset button on the rear and hold it in until you see the lights begin to cycle, then release. Now let it re-sync. Any better ?


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
Reviews:
·Comcast
reply to keenan424
I've read that it's only accessible for a short period while the modem is booting. But mine is always available even from behind a router.

There is also a public IPv4 address for it, but you have to get into it to see it.

Try power cycling the modem and immediately try to access it.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to keenan424
Username: admin
Password: password

keenan424

join:2003-01-13
Santa Rosa, CA
Thanks! Just found it as well.

Curious though as to why it won't even ask for login with Chrome.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10
reply to graysonf
Here is another access addy you can try. After you log in, this one will show another tab for access to the error / event log entries that normally can't be seen;

»192.168.100.1/RgEventLog.asp

If you are entering it manually in a browser address bar, note the capital letters being used.

[Edit]

Disregard. This info was already posted earlier in this thread.

keenan424

join:2003-01-13
Santa Rosa, CA
Thanks for that as well. Question, does the page itself display oddly? I have to scroll all the way to see anything. When I first accessed it looked as if nothing was there, just the header and the side boxes but the page was blank.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10
Works and looks fine here using IE9 or Firefox 13. Chrome however will not render it.

keenan424

join:2003-01-13
Santa Rosa, CA
Yes, that's the problem I'm having as well. Anyway, since this is a Zoom 5341J thread, how do these numbers look?




graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
The Correctables/Uncorrectables is something I noticed. Mine were a lot worse when my line was very unstable due to old poor condition coax. When that was replaced those numbers went to zero and stayed there.

keenan424

join:2003-01-13
Santa Rosa, CA
Yes, up until this week I had been using a Moto 5101 which I was perfectly happy with, I was getting 25/4 speeds but it was starting to lose the connection, sometimes several times a day. Decided to get a rental from Comcast to see if indeed it was the modem going bad. Long story short, since using the Arris I haven't had a dropped connection, so I decided to get the Zoom and embrace DOCSIS 3, and yes, those numbers looked suspicious to me as well. I think it likely is old ragged coax as it hasn't been touched in over 7-8 years, probably need to coerce Comcast into installing a new RG11 run from the pole.

Something else I've noticed since using the Arris/Zoom, my upload speeds have been halved, from around 4 with the Moto to barely reaching 2, I'm not sure what's going on there.

Also, how do I tell how many channels are being bonded from that page? Surely it's not 8 as it seems to appear in the upper panel?


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
said by keenan424:

Also, how do I tell how many channels are being bonded from that page? Surely it's not 8 as it seems to appear in the upper panel?

Apparently you are not the only one now seeing 8 bonded downstream channels: »[Signals] Evidence of 8 Downstream Channel Bonding - Post Here
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

keenan424

join:2003-01-13
Santa Rosa, CA
reply to graysonf
Curious, I didn't think that was happening just yet, I'll put a post over in that thread in awhile. That's a heck of a chunk of bandwidth.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to keenan424
It really is eight bonded down. I get three bonded upstream.

My coax was some badly sun baked 20 year old RG59 and there were three splitters involved. Wouldn't stay connected.

I am now on new RG6 with one splitter.

keenan424

join:2003-01-13
Santa Rosa, CA
Yes, I have to figure out how to get them to do it without having to pay for it. If it's reasonable, no problem, but if were talking $100 or more that's a bit much.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
They said they weren't going to charge me to replace the line, and so far it's not on my bill I can see online.

keenan424

join:2003-01-13
Santa Rosa, CA
Yes, I just have to make the case that the signal levels, and errors are causing performance and connection problems, in other word, don't let them get away with a "good enough" attitude toward it.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
But is that true? Those numbers are pretty good.

keenan424

join:2003-01-13
Santa Rosa, CA
Well, those error numbers probably aren't helping things, and my upload has become quite anemic, not sure if that's related though.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
Reviews:
·Comcast
I just looked at mine after a week of being up after the new line was run in. I have numbers in the 3000-6000 range for Correctables and Uncorrectables.

Speed is fine:

»stage.results.speedtest.comcast.···7982.png

keenan424

join:2003-01-13
Santa Rosa, CA
So maybe it's not really an issue, I don't know enough about this stuff to know one way or the other though. I know when uncorrectable errors show up in video streams such as cable TV it's certainly not a good thing and can be the cause of pixelation and other audio/video related anomalies.

We need an injection of knowledge here methinks.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
Reviews:
·Comcast
I'd say that so long as your connection stays up and the speed is about what you expected, then no worries.

I'm very satisfied so far. The only problem I can envision is how far I will have to downgrade when the promotional pricing runs out in six months.

keenan424

join:2003-01-13
Santa Rosa, CA
Well you might get lucky, when I went from Blast down to Performance(16 to 12 download) they never re-provisioned my modem to the lower speed, I'm still getting the same speeds I was before the change in service.