Re: [TWC] packet loss / service degraded - amp in rockaway park, - Time Warner Internet Services

Author	All Replies
kilrathi join:2005-04-22 Rockaway Park, NY Reviews: ·Time Warner Cable 3 edits	reply to kilrathi Re: [TWC] packet loss / service degraded - amp in rockaway park, Techs were here today even their foreman they made sure everything is fine on my end as far as wiring/modem and took readings at the pole they said that if anything it could be network problem locally. Anyways, another day and problems continue: All the packet loss/errors occuring on the upstream which prevents me from being able to broadcast gaming events through streaming and playing game itself online properly. I am waiting on further action but I am beginning to think the infastructure itself on TW network at least in this area simply cannot handle wideband / upstream channel bonding considering that was just implemented and now I am having problems with upstream all the time.... Not the kind of service I expect for 100$ a month. Based on line quality tests and traceroute I believe the upstream packet loss occurs at this local tw hops: bun6-nyquny91-rtr001.nyc.rr.com bun6-nyquny91-rtr002.nyc.rr.com considering fios is still not available even though they been digging and laying it down my only option so that i can operate normally without packet loss is to downgrade package to non bonding one although all packages use docsis 3 now right? so i wonder if that would make differnece, but i am lost at what to do, twc simply cannot provide reliable service so far. Wow this packet loss continues even at 1am..... this is far worse than I have seen so far, ridiculous »/pingtest/85cb···/2909118
	to forum · permalink · 2012-06-03 22:20:31 ·

Smith6612 Premium,MVM join:2008-02-01 North Tonawanda, NY kudos:22 Reviews: ·Verizon Online DSL ·Frontier Communi..	Give them time to work it out is what I can say. If they JUST turned on Upstream bonding there's probably a bit of work they have to do to get it fixed. That's sort of a new system for them to toss out into the field so I'm sure bugs are bound. I don't know if my area has that enabled yet, but it seems they're doing it in the busiest locations first from what I can tell. Good luck on the FiOS when it shows up though
	to forum · permalink · 2012-06-04 03:56:08 ·

US Cable Support > Time Warner Internet Services > [TWC] packet loss / service degraded - amp in rockaway park, ny

Re: [TWC] packet loss / service degraded - amp in rockaway park,