Good afternoon, i am sorry to hear that. Our goal is that our clients are satisfied with our services. I suggest that you PM me your account number and i will look into this for you.
To clarify, the DSL technology by itself is not less reliable when connected properly than the CABLE technology. What the technician probably meant is that 'in average' clients on the DSL network are calling more often for problems and it could be more difficult to get their problems fixed.
Electronic Box Inc. - Jean-Philippe Béïque
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