| reply to gaforces
Re: Watch out for upsell There is no such thing as a router that's not needed with Uverse - AT&T requires the use of their router due to the authentication system they use, so you will be using their router whether you want to or not. The $149 install charge also sounds like their normal charge to me; they probably didn't even look at her computer.
What do you mean "not much detail?" Looks like almost everything's broken down to me:
$100 "Internet Gateway" (aka the "free equipment" they promised)
$149 installation
$29.95 first full month of service
So we're now at almost $279. The article then says there were "prorated charges" which means the bill also included a partial month (so up to another $29.95), and then all the usual AT&T taxes, surcharges and fees for almost 2 months of service. $337 is not unreasonable (well, it is for 2 months of internet access, but how they got to that number is not).
/M |
