said by tkdslr:
Exactly how is she going to order on-line, when at&t cut off her internet access??
Seams to me At&t breached her contract/service agreement, most likely mid month for a paid up service. At&t should bear the full costs of restoring her service or providing an alternate service.
Work, friend, smartphone, public library, Starbucks, Panera, etc. If you want to get online you can find a way. Or you can just make excuses...
If she was still on DSL then there's no way she was in a contract. No contract, either party can terminate service at any time.
I highly doubt they killed her service mid-billing cycle. Once they killed her service at the end of the cycle, if she had the Uverse service installed soon after then that $337 includes almost 2 whole months of service (~3 weeks prorated + the next full month).