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MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103
reply to Chaz

Re: [IL] Ref Code: s0a00

IM me your account info and I will check out your service to see if we can get this fixed for you.


chersey

join:2011-12-21
Port Byron, IL

Sent you my account number via IM. Let me know if you need more information. Thanks


chersey

join:2011-12-21
Port Byron, IL

Forgot to mention my email is screwed up as well. Says my password is invalid.



OldCableGuy

@communications.net

Whoops, someone didn't pay their bill =)


chersey

join:2011-12-21
Port Byron, IL

Pretty sure I did.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

chersey, I will be happy to help you with your email issue. I will send you an IM.


chersey

join:2011-12-21
Port Byron, IL

MediacomChad

Thanks for your help in getting this straightened out.

Chuck



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

You are welcome. Let me know if you have any other issues.


chersey

join:2011-12-21
Port Byron, IL

Just wanted to let everyone know... MediacomChad got the straightened out for me. There were a couple of issues but the major one was some $11.24 charge that was hanging out there for an extended period. Not sure how I could pay our bill on time each month and miss that but apparently I did. The online statements are often not reflective of what is actually owed. Anyway, thanks for the help.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Was happy to help!