Company Forums » Companies beginning with M » Metrocast Communications > Sick of the Slow Speeds

Sick of the Slow Speeds

What modem are you using? Can you post the line stats? Also are you wired or wireless?

What package do you subscribe to? I would also recommend buying a SB6120 at Target, etc. Could you post the modem stats?

+1 on the swap out of the modem. I swapped mine last month and saw a huge pickup. Also swapped out my old Linksys modem Both made differences.

reply to ptrowski
Thanks for the information... I have the high speed internet package (12/1). I'm not sure what stats you are looking for, but maybe I do need to get a new modem.....this one is a few years old.

You will see a big difference. Buy the new one so you don't have to rent one from them, call them with the MAC address and they will activate it.

reply to rkpetros
I would try and get an 8-channel modem too, if it is not much more. That way you are really future proofing yourself.

I guess I'll have to live with this for awhile because I'll be moving within the next 4 months so it's not worth investing in a new modem, not knowhing if it will be needed after that. Thanks for all oif the replies.

If you are staying in a Metrocast area it is still good to have. The stability of the speeds due to channel bonding makes it a great purchase.

I would say if hes going anywhere where he can get cable he should get the modem, as it is backwards compatible.

But that's just me.

Very true as well.

reply to tenpin784
My 6120 died yesterday, so I went to Staples. They had the Zoom and I almost bought it until I called Metrocast. The tech support person did not recommend it.

I would stick with the Motorola Surfboard. Pretty much 95%+ of cable cos use it...Good to know that Zoom is still around. I had a 33.6k external modem from them. Those were the days.

reply to ptrowski
If you want to stick with Motorola, they have the SBG6580 which is 8-channel, but has the built in wireless router and a 4 port switch (eh). Motorola also has the SB6141 or SB6180, but I don't see them on BB or Staples or Newegg, but they are on Ebay.
--
Dream as if you'll live forever, live as if you'll die today.

Disclaimer: These are MY comments, my employer cant be held responsible.

I keep seeing you guys talking about upgrading modems... I guess if I'm a phone and internet subscriber I'm out of luck doing that since there is a combo-box? I forget the proper name for the box that interfaces both internet and phone.

reply to rkpetros
I have phone and Internet and a modem for each. I purchased my modem called MC and they setup the new modem to handle the internet and the old one they demoted to only take care of phone.

I did what billh did, I still have the eMTA for the phone, I split the coax and run internet through my own cable modem.

I'm getting 12.5 down and 1.25 up, so I guess the eMTA is doing OK for now. Perhaps if I had the "gamer" package (which I don't anticipate at this point) I'd need a separate modem?

My understanding is that for anything >20 you should have bonded channels which means DOCSIS 3.0 modem at a minimum...

Of course anytime Metrocast wants to issue an eMTA with a DOCSIS 3.0 modem would be the best route because then you have an all-in-one setup.