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tony_s_fan

join:2011-04-03
Putnam, CT
reply to ptrowski

Re: Sick of the Slow Speeds

said by ptrowski:

My 6120 died yesterday, so I went to Staples. They had the Zoom and I almost bought it until I called Metrocast. The tech support person did not recommend it.

Even back in the old BBS days of the 80's and 90's, ZOOM had a CRAPPY rep for modems. Nice to see they still carry that rep!


Nyteroad

join:2009-09-15
Sterling, CT

I pay for the "gamer Package" and this is the garbage i put up with all the time...




tenpin784
I Went To The Dark Side?

join:2001-03-30
Brierfield, AL

With a ping of 144ms, I would try a different server first.

I would try Boston > Towerstream, as that is a decent server speed/ping wise.



Nyteroad

join:2009-09-15
Sterling, CT
reply to rkpetros

The server im testing my speed on still doesn't have anything to do with the fact it takes 3 hours to DL a 1 gig game from Steam....all while talking to a friend of mine who pulls it down in 15 mins on Comcast..

The service has been off and on since we bought the house 2 years ago some days its fine while other days you cant even use the internet.



billh491

join:2001-08-09
Pomfret Center, CT
reply to rkpetros

This month marks my 23rd year with metorcast/eastern. I have only had had HSI for 12 of those years mainly as it was not offered until then. In any case I have all ways had great response to any issues I have had including with in the last year having the cable replaced to my house a 150' underground run and a reworking of all my inside wiring to fix network issues I was having.

So keep on them I did and it worked for me.



ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
reply to Nyteroad

said by Nyteroad:

The server im testing my speed on still doesn't have anything to do with the fact it takes 3 hours to DL a 1 gig game from Steam....all while talking to a friend of mine who pulls it down in 15 mins on Comcast..

The service has been off and on since we bought the house 2 years ago some days its fine while other days you cant even use the internet.

What type of modem etc are you using?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org


tenpin784
I Went To The Dark Side?

join:2001-03-30
Brierfield, AL
reply to Nyteroad

Well, with a ping of 144 to massachusetts, and only a 1.26mb upload, it almost looks like something is hogging your upload.

What are your tests during non-peak time?

Edit: I just got a 105ping to the Oxford, MA server, but only 26 to Boston/Towerstream.....just FWIW.
--
Dream as if you'll live forever, live as if you'll die today.



Disclaimer: These are MY comments, my employer cant be held responsible.



Nyteroad

join:2009-09-15
Sterling, CT
reply to rkpetros

Sorry guys work has been crazy have not had time to check back... my router that im using from metrocast is a Arris model TM602G its for my internet and phone i believe.

Here is my speeds tonight not as bad but still way below what i pay for not sure if its normal or not..this one is from towerstream in boston.




Nyteroad

join:2009-09-15
Sterling, CT
reply to rkpetros

and this is a few hours later...

same boston server




Nyteroad

join:2009-09-15
Sterling, CT

bump



ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

1 edit

said by Nyteroad:

bump

When the techs come out they don't find any issues, signal levels look good etc?

What do you get when you try »speedtest.metrocast.net/


Nyteroad

join:2009-09-15
Sterling, CT



techs have not come out in a long time got fed up with calling and complaining and getting no where im to the point now where i am just waiting for something else to come along...i know thats not happening anytime soon so i just suck it up



jsz0
Premium
join:2008-01-23
Jewett City, CT

said by Nyteroad:



Can you PM me your modem MAC?


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Jsz0 hat was the test site that tested internal to the Metrocast network? Was it Metrocast.speedtest.net ?



jsz0
Premium
join:2008-01-23
Jewett City, CT
reply to rkpetros

»speedtest.ct.metrocast.net for CT.



Nyteroad

join:2009-09-15
Sterling, CT

here is tonights speed



Where do i find my Modem Mac?



jsz0
Premium
join:2008-01-23
Jewett City, CT

It's printed on a sticker on the bottom or back of the modem. Labeled as HFC MAC or CM MAC.



ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
reply to Nyteroad

said by Nyteroad:

here is tonights speed



Where do i find my Modem Mac?

Did you get the issues worked out?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org


billh491

join:2001-08-09
Pomfret Center, CT
reply to rkpetros

Hope gets fixed form him as well. I was on vacation on PEI and the connection was in the 1 meg range on the wifi I could not stand it and gave up most nights but then I was there to relax so no big deal. If I had to deal with that everyday I would not be a happy camper.

But when I got back and was downloading 8 gigs of podcasts I sure loved the 26 megs down.