said by mich_guy :Dan, I was told that the new software update will be available next week from a WOW customer service personal, is there any truth to that? I just got WOW yesterday and was unaware of this issue. This is a deal breaker for if I can't VPN in to work. I am seriously going back to COMCAAST if I cant VPN into work.
As I stated back a few posts, the plan is to roll out the upgrade to different markets over the entire week. By the end of next week, everyone should have the update.