said by aereolis:Did you install the splitter yourself? Or rogers supplied? Often in many cases amplifiers are installed unnecessarily when there are other problems, hoping that they will fix the issue, when in fact they do nothing or exasperate the issue.
The other thing it could be is the box. What type is it? 8642, 4642, 4250, 3250, 8300? If it's a cisco (8642/4642) much less likely the box but still possible.
You can swap out at a rogers plus store, knowing that if it's a pvr you can't keep your recordings unless you save to external device.
Rogers did all the work. Unknown if I still need the amp.
I have two different boxes, the HD Cisco and the SD Scientific Atlanta, or whatever it was..both had issues...I rarely use the one downstairs so I never really checked it out too much.
Anyway, seems like the culprit might have been the DECT 6.0 wireless phones that I had. Really not sure why it would be the issue, but the other poster told me about it, I removed offending devices, everything is back. The DECT isn't the primary phone, so I will be only used when necessary now. (the base is still plugged in, but not to the electrical -- so no wireless transmission and no speakerphone)