 Narflar
join:2000-08-28
Glen Allen, VA | Move going to cost more? If all the PhoenixDSL res customers are going to be moved over to Telocity is this going to mean we are going to have to pay more for the same service? I pay $40 now and Telocity want's $50. |
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 Telredor
join:2000-07-04
Beverly Hills, CA | Probably.. I know someone who had PSN, and Telocity told him if he wants to continue with the service he has to pay 50/month (this is for 784/784 so it's a pretty good deal).
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Resistance, is futile. |
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Narflar
join:2000-08-28
Glen Allen, VA | I agree, I am probably going to switch. At least I will get the same service and the tech support I've been reading about from Telocity is still better than the kind we recieve now. |
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| reply to Narflar
said by albyrne:
If all the PhoenixDSL res customers are going to be moved over to Telocity is this going to mean we are going to have to pay more for the same service? I pay $40 now and Telocity want's $50.
I was told by a Phoenixdsl representive that I wouldn't have to pay more for my service with telcocity.. I signed a contract.. I called them today and they told me I would have to take it up with phoenix networks which they are now pushing the buck.. But, when I told them they could get suid for what they are doing to the residents who signed the contracts for 39.99 and telocity wants to charge 49.95.. They did want to talk to me anymore.. I am going to get my attorney to check into the breaching the contratc is against the law and they know that..
There is my two cents
All of u's have a happy holidays too
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»www.wreserve.mine.nu |
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Narflar
join:2000-08-28
Glen Allen, VA | Go ahead and get your lawyers but even if you do have to pay more, it's only $10 more. Is anybody wondering why some many companies are failing? DSL is expensive to run and in the current market, providers are having to take a huge hit by charging less and reducing staff that supports the customers. All of y'all who want to go sue and have another company go down, go for it. I on the other hand would appriciate some customer service that will talk to me and some REAL tech support now and then and if they want to charge a little more for that, fine. It's a hell of a lot better than we were getting.
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"A revolution is not a bed of roses. A revolution is a struggle to the death between the future and the past."
- Fidel Castro |
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 gy
@192.200.x.x | reply to Telredor
I just received my letter from Phoenix and they said I will have to pay the $50 to Telocity and if I cancel my service I will still be hit with the early cancellation fee......hmm, I don't remember them saying that they reserve the right to switch me to a different company. |
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