dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
500

Kiteema
@comcast.net

Kiteema

Anon

[Billing] Verizon

I cancelled my Verizon service 4 months ago. I did not recieve a refund of my $300 deposit. After calling them to find out the status of it. I was told that because i've made more than 2 late payments my deposit was forfeited. This unbelievable to me. I do not owe Verizon a penny but they have taken my $300 deposit. Has anyone else experienced this?
McBane
join:2008-08-22
Wylie, TX

McBane

Member

I didn't know they did deposits... I'm not surprised though, they are well known for shoddy billing practices.
lijacobs
join:2010-07-30
Woodmere, NY

lijacobs to Kiteema

Member

to Kiteema
File a complaint with your state public utilities commission and with the Better Business Bureau.

aaronwt
Premium Member
join:2004-11-07
Woodbridge, VA

aaronwt to Kiteema

Premium Member

to Kiteema
At the most you would think they should have only been able to use the deposits toward the late fees. Or any amount still owed when services were cancelled.