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rogerssmoger

@start.ca

reply to rocca

Re: Scheduled maintenance - Cogeco areas - June 19th @ 1am

You think they can fix that inbound port 25 issue too?


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:12

Doubtful - with regulatory symmetry, it's not permitted on retail. We're looking at adding a VPN solution though.



rogerssmoger

@start.ca

said by rocca:

Doubtful - with regulatory symmetry, it's not permitted on retail. We're looking at adding a VPN solution though.

Boooo @ Cogeco


rogerssmoger

@start.ca

reply to rocca

said by rocca:

Doubtful - with regulatory symmetry, it's not permitted on retail. We're looking at adding a VPN solution though.

ANy timeframe on this because I am giving you guys 62.09 a month for 14/1 but I am also paying $9 a month for a VPS to allow me to relay port 25 to my server so really I am paying more now with start then cogeco I'm not sure I would have changed to start as soon as I did if I knew Port 25 inbound was blocked.

I love the service and all but it all comes down the $$$'s.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:12

said by rogerssmoger :

said by rocca:

Doubtful - with regulatory symmetry, it's not permitted on retail. We're looking at adding a VPN solution though.

ANy timeframe on this because I am giving you guys 62.09 a month for 14/1 but I am also paying $9 a month for a VPS to allow me to relay port 25 to my server so really I am paying more now with start then cogeco I'm not sure I would have changed to start as soon as I did if I knew Port 25 inbound was blocked.

I love the service and all but it all comes down the $$$'s.

I completely understand, but to give you an honest answer I can't give you a date on if/when inbound SMTP for mail server hosting will be unblocked on residential cable accounts on the Cogeco network.

Their official answer is that it's not permitted since it's not permitted on their retail product. They may argue that their traffic management isn't more restrictive on wholesale than retail but I don't believe that IMTP applies here because this isn't shaping, it's blocking. The short answer though is that this means regulatory intervention which is never quick or easy - but nevertheless is being worked on.

From my understanding you had business service before with them and converted to our residential package?

Thanks.


rogerssmoger

@204.101.17.x

yes I had the 10/1 business with them and went to the 20/1 residential with you but since I am only D2 it's 14/1

I was not aware they were port blocking TPIA users.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:12

said by rogerssmoger :

I was not aware they were port blocking TPIA users.

It was news to us too unfortunately. Alas, you're the only customer we have that is running an inbound mail server on a dynamic IP cable service so we hadn't run into it before. Generally speaking dynamic space is blocked for SMTP servers in either direction, however Cogeco shouldn't be the one doing it since it's our IP space. For what it's worth, from my experience, running a mail server on a dynamic IP service will have a pretty poor delivery rate as the rest of the internet tends to frown heavily on mail sourced from such space and usually marks it all as spam since it's normally from trojan'd home computers. Regardless, we're still pursuing getting any blocks removed. The long-term solution however is a static IP.


rogerssmoger

@204.101.17.x

I've never run into big issues with bouncing mail anyone getting the emails I send have pretty much already whitelisted my domain.

So what do I need to do to get a static IP. *starts cooking BBQ ribs*



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:12

said by rogerssmoger :

So what do I need to do to get a static IP. *starts cooking BBQ ribs*

Mmm, ribs. Beef or pork?

As for static IP, does your router have L2TP capabilities?


rogerssmoger

@start.ca

said by rocca:

said by rogerssmoger :

So what do I need to do to get a static IP. *starts cooking BBQ ribs*

Mmm, ribs. Beef or pork?

As for static IP, does your router have L2TP capabilities?

I'm running DD-WRT and it does have a L2TP option.




HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:18
Reviews:
·TekSavvy DSL
·TekSavvy Cable

reply to rocca

said by rocca:

Their official answer is that it's not permitted since it's not permitted on their retail product. They may argue that their traffic management isn't more restrictive on wholesale than retail but I don't believe that IMTP applies here because this isn't shaping, it's blocking. The short answer though is that this means regulatory intervention which is never quick or easy - but nevertheless is being worked on.

I don't think it's blocked on Rogers TPIA, is it? But Rogers Retail blocks port 25...
--
GO BLUE JAYS!



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:12

reply to rogerssmoger
PM me, I'll see what we can do.


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