That's not how shipping works and just because you're angry doesn't make the rules any different for you than any other RMAIf it arrives empty or damaged to their door you can be held responsible. All companies work this way not just Cogeco.--Fluent in 3 languages: English, Sarcasm and Sexual Innuendo.
All companies work this way not just Cogeco.
I don't really care anyways, they can bill me for it. I'll never pay.
I have a modem return box coming my way from Cogeco. I am now on Start.ca and am much happier.