| [HN9000] Anyone else down today? Just curious if anyones hughes has been down all day today? I realize most people cant view this site with out internet but maybe some have dial up also. I tried calling hughes and its busy so im guessing there getting hammered with calls. second and third light form the top are out on my modem |
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sumac
join:2008-04-19
Florien, LA | form hughesnet web site
Service Degradation on the Spaceway Platform
10:15am Wednesday, June 13, 2012 –
We currently have a service degradation on the Spaceway platform. Engineers are investigating and we will provide updates as information is available. |
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| reply to Globetrekker
Me too. Same lights out. Busy signal on tech line. |
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| Major outage with the Sat itself. |
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| reply to barethreads
Yes we are down today also. The TX and Rx lights on the Modem are both out. What's going on? |
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| i am in northern cali, and i was down untill 9:20, same lights out, busy tech line... is this really a sat problem, or do you think some pissed off hughes customer just hacked the heck outta them? |
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 ez1
@direcway.com | reply to HulmanField
Yes, same thing here. 2 modem lights out, tech line busy. Glad it's not just me |
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| reply to Globetrekker
I am a Hughes contractor. Our company goes onsite to fix hardware problems. I can confirm Hughes has a major outage. All of our techs nationwide can not even go onsite for the current service calls we have open due to the outage. |
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| reply to Globetrekker
Hello:
I'm in Michigan and our service came back up at about 12:15pm EDT. We were dead from about 9am this morning until then.
Dave |
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| reply to ez1
Same here, both lights out for most of morning (EST); back now. But service has been intermittently lousy for the last three days. Anyone else noticed degrading of service? |
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| reply to Globetrekker
We also had an outage last night about midnight (EDT). Service restored about 25 minutes later. |
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| reply to Globetrekker
Yes, Hughes service has been very slow for a few days. And also experienced no service, 2 lights out on the modem for several hours this morning (California time). Tech line busy. So glad I found this forum or would have been spinning my wheels. |
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| reply to Globetrekker
Hughes has confirmed the issue is now resolved. |
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| reply to keithferrell
said by keithferrell :Same here, both lights out for most of morning (EST); back now. But service has been intermittently lousy for the last three days. Anyone else noticed degrading of service?
Yeah, that'd be my fault. I stupidly decided to compliment Hughesnet for what seemed to be recent service improvements, so naturally, two days later, karma feels compelled to slap me in the face for it.
Sorry I jinxed it. Especially now, since I can't even connect to my daily Legend of the Red Dragon game. Which is entirely text-based.
That should tell you something.
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ISP: HughesNet Satellite Internet
Modem Model: HN9000
Service Plan: Grandfathered ProPlus -- 425 MB + 100 MB/day, 1050 MB total, 1.6 Mbps DL; 250 Kbps UL) |
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bop1
join:2012-06-13
Tullos, LA | reply to Globetrekker
Yes, it was out all morning and definitely couldn't get through to tech service. Seems it has been working intermittently here lately. And of course, they are going up on their monthly Express Home Care cost! |
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| reply to Globetrekker
Down since 7 AM here in Texas. Haven't even had any intermittent service. Finally got through to tech support. The tech had to run a full diagnostic before informing me of the problem stated above. You would have thought she would have known about a major outage from the beginning. |
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| reply to Doc Lithius
said by Doc Lithius:said by keithferrell :Same here, both lights out for most of morning (EST); back now. But service has been intermittently lousy for the last three days. Anyone else noticed degrading of service?
Yeah, that'd be my fault. I stupidly decided to compliment Hughesnet for what seemed to be recent service improvements, so naturally, two days later, karma feels compelled to slap me in the face for it. Sorry I jinxed it. Especially now, since I can't even connect to my daily Legend of the Red Dragon game. Which is entirely text-based. That should tell you something. see doc, i told ya LOL |
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