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Vertigo101

join:2012-06-13

[connectivity] DSL issues for the past month

For the past month my DSL keeps going out and saying please connect a DSL line on my Westell 7500

When my connection is finally back up instead of being at 3547 Kbps / 912 Kbps I am at 1050 kbps or less down but upload is usually the same.

Today I have been disconnected from my DSL about 5 times now in the past hour and can't seam to stay connected.

Skype calls are always red with a red connection bar and the other user sounds like a robot. If I attempt to play an online game my latency is 1000+ and then I get disconnected shortly after


Gremlinlord

join:2010-07-25
Oxford, ME

Post your transceiver stats but your likely facing the same issues we all are, congestion. A couple traceroutes would help pinpoint where your getting your issues.


Vertigo101

join:2012-06-13

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_2plus
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 3547 912
Margin (dB) 15.8 14.7
Line Attenuation (dB) 49.5 25.5
Transmit Power (dBm) 16.1 12.6

Currently my connection seams to be alright but it tends to mess up all the time this month


Vertigo101

join:2012-06-13

2 edits
reply to Vertigo101

here is my connection stats for today.

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_2plus
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1749 912
Margin (dB) 6.1 13.8
Line Attenuation (dB) 49.0 26.0
Transmit Power (dBm) 18.4 12.6

See it changes daily with every disconnect. now it is really slow

Internet disconnected again a few minutes ago and now it is worse.

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_2plus
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 887 912
Margin (dB) 4.8 12.4
Line Attenuation (dB) 49.0 25.8
Transmit Power (dBm) 14.0 12.6

How can my upload be better then my download?

I am guessing fairpoint is having issues or should I call them and see if it is something to do with my router or line?

Okay my net went out yet again but I noticed my Margin and line attenuation changed again is that normal?

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL2
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 3547 912
Margin (dB) 17.6 14.9
Line Attenuation (dB) 46.5 25.7
Transmit Power (dBm) 16.6 12.6



tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
kudos:9
Reviews:
·G4 Communications
·Fairpoint Commun..
·Hollis Hosting

Click for full size
DSL spectrum
What you are seeing is probably the result of high frequency crosstalk from other circuits. Notice the attenuation stays the same but the margin goes down, in some cases so much the modem/DSLAM downshift to lower speed and even with that the last trace shows horrible margin.

ADSL shares the line with voice. Down load occupies lower part of the band upload uses higher frequencies.

/tom

Gremlinlord

join:2010-07-25
Oxford, ME
reply to Vertigo101

said by Vertigo101:

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_2plus
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 887 912
Margin (dB) 4.8 12.4
Line Attenuation (dB) 49.0 25.8
Transmit Power (dBm) 14.0 12.6

Them be some bad stats. Generally when you see Margins under 10 your connection will start getting flaky. Seeing as your sync speeds are low and your margins are so low I'm thinking high frequency interference too.

You could try to connect the modem directly to the NID to see if the source is in the house or on the pole.

Also try to get your Datapath changed to Interleaved, Fastpath is quicker latency wise but your lose some error correction which I think you could certainly use atm.

Vertigo101

join:2012-06-13

Todays speed is Speed(Down/Up) 1871 Kbps / 692 Kbps

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_re-adsl
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1871 692
Margin (dB) 23.1 6.9
Line Attenuation (dB) 46.5 24.5
Transmit Power (dBm) 14.4 10.9

I had no choice in what data path they gave me. How much of a ping increase will I get if I switch to interleaved and how will it effect gaming?