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Niagara Falls, ON
reply to rocca

Re: I have Start and Cogeco at the same time...

Thanks for taking the time to answer. It occurred to me after I posted that someone else probably already asked my questions. It shows commendable patience to keep answering the same questions over and over again. Thanks.

Anyway, yes both the Cogeco modem and the RCA 425 I use for Start were on the identical downstream and upstream frequencies. I reset the modem for Start a few times and it finally went to a different frequency. Now I get full speeds with both modems up and running.

In regards to the pings on Start my kids are complaining that their online games lag more when they use your service. How they can notice such a small difference between Cogeco and Start is beyond me... Anyway, I'm looking forward to the June 19th upgrade when the pings will hopefully improve and they will stop complaining long enough for me to ditch Cogeco.

Anyway, this a great forum. I have my fingers crossed for a long relationship with Start!