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rradina

join:2000-08-08
Chesterfield, MO

Please...

Are they honestly fooling ANYONE with that verbiage? For crying out loud.

The only good thing that will come of this is when backlash causes them to lose customers and they respond by removing the ads. Then they'll start the moon walk in an attempt to spin it as nothing more than an experiment. They'll close with the venerable, "We are a customer-driven company. The customer has spoken and doggoned, we listened!"

I feel bad for the folks that started with Skype before Microsoft bought them. After this, I have to assume their morale has to be pretty low. I know, I know, companies are in business to make money, not just neat stuff that never makes a profit. But the marketing speak alone has to tank morale every time the Skype employees have to explain it to peer groups, friends and family.


88615298
Premium
join:2004-07-28
West Tenness
said by rradina:

Are they honestly fooling ANYONE with that verbiage? For crying out loud.

The only good thing that will come of this is when backlash causes them to lose customers and they respond by removing the ads.

If you are using a service for FREE then you are NOT a customer. customers bring in revenue.


silentlooker
Premium
join:2009-11-01
said by 88615298:

said by rradina:

Are they honestly fooling ANYONE with that verbiage? For crying out loud.

The only good thing that will come of this is when backlash causes them to lose customers and they respond by removing the ads.

If you are using a service for FREE then you are NOT a customer. customers bring in revenue.

Oh that is what it is all about revenue, got you.

rradina

join:2000-08-08
Chesterfield, MO
reply to 88615298
A customer is someone who receives a product or service from a provider in exchange for something of value. Value is much more broad than revenue and Microsoft does not necessarily have to advertise to derive value or revenue from customers. In fact it's quite possible they could offer Skype-to-Skype service for free by correlating Skype activity with browsing activity and using that to drive more successful advertising for it's other Internet properties.

25139889

join:2011-10-25
Toledo, OH
not true. Google considers you an End-User. NOT a customer- unless you pay.

rradina

join:2000-08-08
Chesterfield, MO
While I realize Wikipedia is not perfect, this seems reasonable regardless of the term used by Google:

»en.wikipedia.org/wiki/Customer

A customer (also known as a client, buyer, or purchaser) is the recipient of a good, service, product, or idea, obtained from a seller, vendor, or supplier for a monetary or other valuable consideration.


88615298
Premium
join:2004-07-28
West Tenness
reply to silentlooker
said by silentlooker:

said by 88615298:

said by rradina:

Are they honestly fooling ANYONE with that verbiage? For crying out loud.

The only good thing that will come of this is when backlash causes them to lose customers and they respond by removing the ads.

If you are using a service for FREE then you are NOT a customer. customers bring in revenue.

Oh that is what it is all about revenue, got you.

Um yes people start companies so they can make money. Not give out shit for free out of the goodness of their hearts. Those are called charities


Xioden
Premium
join:2008-06-10
Monticello, NY
kudos:1
reply to 88615298
I used skype as a free service for years.

I needed a phone number for a short period of time to receive calls. Since I used skype anyway, I got it through skype. I needed to call people in Europe without paying the $1+ per minute on my cell phone, I used skype.

Enter annoying ads, I find some other alternative that operates the same way skype has FOR YEARS, and next time something pops up and I need a phone number or the ability to call internationally I'm likely not to bother with skype at the point but rather whatever I've moved on to (or google voice).

25139889

join:2011-10-25
Toledo, OH
reply to rradina
Citing Wiki? LMAO! Good one! try again, not a creditable source.

And Client, Buyer and purchaser ALL purchase something. sorry.

rradina

join:2000-08-08
Chesterfield, MO
Hopefully Webster's is a credible source although IMO it supports Wikipedia but I thought that was credible so decide for yourself:

Customer
- one that purchases a commodity or service

Purchase
- archaic: gain, acquire
- to acquire (real estate) by means other than descent
- to obtain by paying money or its equivalent : buy
- to obtain by labor, danger, or sacrifice

Buy
- to acquire possession, ownership, or rights to the use or services of by payment especially of money : purchase
- to obtain in exchange for something often at a sacrifice

I took the liberty of removing some definitions since they didn't apply...such as under buy as in "to believe in something" (as in buy an explanation). There are others but they are off topic. Look up the definitions if necessary.

Personally, I thought obtaining by danger as interesting. I'm not confident I understand that definition but perhaps it's as in freedom purchased by risking life? Regardless, I learned something new with respect to the definition of purchase.

Rekrul

join:2007-04-21
Milford, CT
reply to 88615298
said by 88615298:

If you are using a service for FREE then you are NOT a customer. customers bring in revenue.

So how much have you paid to use this web site? I mean after all, you seem to hate the entire idea of free services...