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got_milk

join:2007-08-22
Georgetown, ON
reply to Cogeco_Aaron

Re: [Eastern Ontario] Got cogeco last week. Plagued with DNS is

said by Cogeco_Aaron:

the technician should be providing the router login to the customer and suggesting they change it

said by Marcer:

The Cisco DPC3825 is designed around customers looking for Cogeco to provide a Wireless connection in the home, supported and configured by Cogeco.

I'm confused...which one is true?


Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:4
Actually both are right, the modem/routers come in pre-configured and the customer should be given the default password upon installation. Customer is encouraged to change it, if a problem arises, tech support can reset de router to the default configuration so the customer can redo whatever changes made.