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kbd13
join:2003-11-11
Mill Creek, PA

kbd13 to rtfm

Member

to rtfm

Re: Lied to by Verizon agent and now lost my lifetime DSL price

After many phone calls and many many hours I was told by the Verizon elite team that there was nothing they could do. Miss Mitchell from that group told me I have the right to complain to the FTC or what ever and the answer from them would still be the same.

I am retired now and am not knew to fighting with Verizon so that is what I will do.

I know this forum has some members that are or have been associated with Verizon. So if anyone out there can email me a phone number high up on the Verizon ladder so I can talk to them about this issue, please help me.

Here I am going to pay more for a service that is no more than I already have and was caused by a Verizon agent that just lied to me about the price. This sucks!

rtfm
join:2005-07-09
Washington, DC

rtfm

Member

I'm no lawyer. I wonder if you can make a small claims case out of this, but I don't know.